Loan Operations - Director

Director Of Loan Operations

This position can be located in Kansas City, MO or Dallas, FT Worth, TX

As the Director of Loan Operations, you will provide strategic leadership and oversight for a centralized Loan Operations Department, which includes Loan Documentation, Quality Assurance, Construction Draws, Loan Accounting/Servicing, Loss Share, Imaging, and Post Closing. This role is responsible for developing and implementing policies, processes, and resources to ensure operational excellence, regulatory compliance, and risk management across all lending products.

Additionally, you will have the responsibility to lead and manage the Loan Operations team, including performance evaluations, organizational structure, and resource planning. Oversee all aspects of loan operations, including documentation, quality assurance, construction draws, loan servicing, quality assurance, and compliance. Collaborate with Relationship Managers, Legal Counsel, Compliance Officers, Internal Auditors, and Regulatory Agencies to ensure positive outcomes. Drive process improvement and technology integration, including AI implementation to enhance efficiency and accuracy.

Prepare annual budgets, recommend salary adjustments, and maintain organizational charts. Manage integration of acquired banks into centralized operations, ensuring smooth transitions and adherence to standards. Partner with Enterprise Technology and vendors to optimize systems and vendor relationships. Maintain compliance with all applicable regulations, including BSA and OFAC requirements. Provide leadership in risk management, policy/procedural development, and quality control initiatives.

• Bachelor's degree in business administration, Accounting, Auditor or equivalent combination of education and related work experience.
• 15+ years of relevant job experience in risk-related field, bank regulatory agency or consulting.
• 10+ years of previous supervisory or management experience.

• Master's degree in business administration, Accounting, Auditor or equivalent combination of education and related work experience.
• 20+ years of relevant job experience in risk-related field, bank regulatory agency or consulting.

• Strong judgment and decision-making ability.
• Exceptional project management and multitasking skills.
• Excellent verbal, written, and interpersonal communication.
• Advanced analytical skills and attention to detail.
• In-depth knowledge of banking regulations and loan processes.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Office setting with traditional hours.
• When completing certain tasks, an associate may need to be able to grasp, push, pull, lift, bend, raise and hold hands and arms overhead.
• An associate must be able to work overtime to the extent necessary.
• Must be able to travel estimated 10% - 25% of the time.

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks.