VP, Banking Products

Join TBK Bank!

At TBK Bank, a subsidiary of Triumph, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the day, TBK means striving for excellence, while delivering with humility.

We thrive on providing exceptional customer service, and we look for friendly professionals dedicated to helping customers achieve their financial goals.

The VP, Banking Products owns the end-to-end performance, compliance, and development across a range of banking and payment products. This role balances operational excellence, market and customer intelligence, and disciplined product development execution to deliver sustainable financial results in a highly regulated environment.

Success in this role is defined not only by roadmap delivery, but by maintaining healthy, well-governed products while continuously adapting the portfolio to changing customer needs, market dynamics, and regulatory expectations.

Ensure products are safe, compliant, efficient, and scalable over time.

• Own the ongoing health and performance of assigned products, including operational stability, controls, customer experience, and cost-to-serve
• Serve as accountable product owner for risk, compliance, and control alignment, partnering with Risk and Compliance to address gaps, findings, and regulatory change
• Ensure product documentation, pricing, eligibility, limits, and features remain accurate and effectively governed
• Lead decisions on product optimization, simplification, decommissioning, or consolidation where appropriate
• Proactively identify operational friction and drive prioritization of remediation alongside enhancement work

• Product health KPIs, audit outcomes, issue recurrence, and operational efficiency metrics

Keep the product portfolio externally relevant and commercially competitive.

• Maintain deep awareness of market trends, competitor offerings, pricing models, and emerging customer expectations
• Monitor regulatory, industry, and technology developments and assess implications for product strategy and investment priorities
• Champion structured customer insights through partnership with Distribution, Sales, and Relationship teams
• Translate market signals into clear, actionable implications for roadmap, pricing, risk posture, and positioning
• Serve as a trusted internal expert on the product domain for executive leadership and frontline teams