Collections Representative

Duties include assisting with the collection of delinquent fees in accordance with federal law, state statutes, court orders and company guidelines. Works independently under direct or general supervision.

ESSENTIAL FUNCTIONS:

o Review, examine, and verify client financial documents, reports and accounts.o Review client accounts and associated reports, interpret accounting data, report delinquencies to stakeholders, and document collection activities and collecting receivableso Contact clients via phone/email regarding status of delinquent accounts and provide timely follow-up through final resolution along with documentation.o Prepare reports as needed by Billing & Collections Manager.o At least six (6) months of experience in collections.o

Adequate computer skills (typing, database management, data entry).
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