Associate, Asset Management

Purpose And Job Summary

The primary focus of the Asset Manager position is to provide outstanding service to internal and external clients, and to aid in the administration of our complex servicing portfolio of Fannie Mae loans. The Asset Manager will contribute to the asset management team by participating in various duties related to the administrative, financial, capital, and operational aspects of the portfolio.

• Monitor the physical condition of property collateral by reviewing or conducting property inspections. Follow up with the borrower for completion of any required repairs, ensuring completion prior to agreement expiration (if applicable), and advise the Investor accordingly.
• Collect, review, and analyze property financial operations by the specified due date. Identify underperforming and potentially troubled assets and escalating them through the proper channels to ensure performance issues are appropriately addressed.
• Assess and manage risk by preparing credit watch‑list rating write‑ups for executive review and approval.
• Review documents from closing to perform loan set‑up of new or converted loans. Follow up with the closing coordinator and legal counsel to collect any missing loan documents, and disseminate pertinent insurance, tax and other information from closing. Set up appropriate follow‑up systems to manage ongoing compliance with loan document covenants and ensure proper file set‑up.
• Review and approve disbursements from replacement reserves, completion repair, and other collateral escrows in accordance with Investor and established departmental guidelines.
• Make collection calls on loans where payments are not received within specified time frames, follow up to ensure payment receipt, and report status periodically per established guidelines. Participate in problem‑loan discussions or required research. Coordinate sending late payment letters and collecting late charges. For loans under workout situations, monitor per modified documents and report as required.
• Ensure all loan‑related system changes per specific loan documentation and/or Investor requirements are completed.
• Assist in tax, insurance, UCC, inspection, and financial certifications to the Investor, as required.
• Review and approve loan pay‑offs per established procedures, from initial borrower request through pay‑off calculation, verification, and approval processes.
• Coordinate receipt of any loan assumptions, easement agreements, etc. Initiate necessary changes to the servicing system, add to loan documents list, and notify other departments as applicable. Record agreements if required by Investors and set appropriate ticklers for follow‑up or future/pending changes.
• Manage or assist as needed by the team.

30‑40%.

• Associate or Bachelor’s degree preferred with a concentration in Finance, Real Estate, Management, or Business.
• Minimum one to two years of progressive experience in commercial mortgage servicing or commercial real estate asset management is preferred, with exposure to Fannie Mae a plus. An equivalent combination of education and experience that demonstrates the knowledge and skill set required to perform the job functions may be considered.
• Strong interpersonal skills demonstrated by an ability to communicate effectively with colleagues, clients (internal & external), and various regulatory and industry contacts.
• Creative and effective problem‑solving skills, excellent organizational and analytical skills.
• Ability to work with and understand financial concepts and perform financial analysis on multifamily and healthcare loans.
• Excellent customer‑service attitude.
• Proficiency in Microsoft Office and other relevant systems or software.
• Excellent organizational, communication, presentation, and interpersonal skills.
• Ability to plan, organize, and prioritize assignments, and to meet critical and established deadlines; ability to manage multiple assignments and transactions simultaneously.

• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation).
• Ability to learn…