Commercial Banking Specialist

About This Job

The Commercial Banking Specialist provides support to a team of commercial calling officers and portfolio managers that service diverse and complex commercial relationships. The position will also interact with customers on a daily basis regarding service and support issues with a resulting high level of customer satisfaction.

Hourly: $29.35 - $39.35 (Amount based on relevant experience, skills, and competencies.)

• Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues
• Contact customers, resolve account issues, and process paydowns/advances
• Assist with the preparation of closing documentation, including complex and legally prepared documents
• Coordinate new openings, overdrafts, and wire transfers for Account Officers
• Review documentation exceptions for assigned Officers
• Contact customers to receive updated financial information
• Assist in the preparation of Loan Committee materials and other management reports
• Maintain routine customer correspondence, filing and other departmental documentation
• Assist with identifying and referring cross‑selling opportunities
• Deliver client support by coordinating meeting and event logistics and performing administrative tasks that maintain an efficient, client‑focused office environment
• Perform other duties as assigned

• Strong loan documentation knowledge
• Ability to maintain confidentiality
• Excellent customer service skills
• Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate proficiency with Microsoft Word, Excel and Outlook

• Associate’s degree or equivalent combination of education and experience required
• 2+ years banking experience required

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location:

200 Crescent Court, Dallas, Texas 75201
Time Type:
Full time