Mortgage Banker

Mortgage Banker

Morgan Stanley has earned a worldwide reputation for the excellence of its advice and execution in financial markets. With offices in more than 41 countries, the firm is truly global and a market leader in the U.S., Europe and Asia as well as in emerging markets. Morgan Stanley’s success rests on the talents and passion of our people, who share a common set of values and bring excellence and integrity to everything they do.

Morgan Stanley Private Bank, National Association (MSPBNA) is a division within Morgan Stanley Wealth Management. Our financial advisors deliver tailored solutions designed to help clients achieve their financial goals. We provide individuals, families, businesses, and institutions with a wide variety of services: brokerage and investment advisory services, financial and wealth planning, access to credit and lending, cash management, annuities and insurance, and retirement services.

MSPBNA is seeking a Vice President, Mortgage Banker for the Morgan Stanley Home Loans team. A Mortgage Banker is responsible for supporting financial advisors and their clients throughout the mortgage origination process, serving as the single point of contact and ensuring a seamless client experience from application to closing.

The ideal candidate will be a subject matter expert in jumbo mortgages and complex income and assets, and will demonstrate high energy, ownership, and a collaborative proactive approach.

Position can be based in one of the following locations: a Wealth Management Branch Office, Dallas, TX, Tempe, AZ, or Purchase, NY.

• Serve as the primary point of contact and subject matter expert for client interactions and internal/external partners, including financial advisors, clients, and private bankers.
• Provide consultation and advise on the credit risk of high‑net‑worth clients and recommend appropriate products and pricing.
• Analyze client finances and provide tailored loan product and financial solution advice.
• Manage expectations and communication with clients, financial advisors, and private bankers.
• Coordinate with underwriting, credit risk, and other partners to ensure timely closings.
• Obtain, analyze, and validate loan processing documents such as income, asset, credit, appraisal, insurance, and title documents.
• Issue conditional pre‑approval letters within policy framework and identify appropriate lending guidelines.
• Serve as the primary escalation point for loans in process and provide alternative solutions or decisive escalation.
• Manage inbound/outbound queue, call campaigns, and bank initiatives with intense client follow‑up.
• Effectively manage a complex pipeline that includes Ultra High Net Worth and Private Wealth Management mortgage transactions.
• Supervise and assess performance of associate mortgage bankers; recommend advancement, compensation, and performance management.
• Provide training and guidance to associates, partners, and peers.
• Ensure compliance with banking regulations and company policies.

• 10+ years of wealth management/private bank mortgage lending experience.
• Currently holding the position of Vice President (or equivalent) or higher.
• High school diploma or equivalent.
• Eligible for employment with an FDIC‑insured institution and able to register with the Nationwide Mortgage Licensing System & Registry (NMLS) as a mortgage loan originator.

• Established track record of developing and maintaining client relationships.
• Ability to meet loan production goals while maintaining a large client base.
• Extensive knowledge of mortgage products and client service experience.
• In‑depth knowledge of compliance regulations and laws governing consumer mortgage lending, including fair lending, privacy, RESPA, and TRID.
• Strong written and verbal communication and interpersonal skills.
• Self‑starter with strong ownership; ability to manage time, prioritize, and plan.
• Proficient with systems for accurate reporting and tracking, including MS Office (Word, Excel, Outlook, PowerPoint).
• Achieve high levels of client and financial advisor satisfaction.
• Proactively manage loan escalations to ensure timely resolution and enhanced client experience.

Mortgage Bankers may expect an attractive and comprehensive employee benefits package. Base pay is expected to be between $110,000 and $190,000 per year at commencement of employment, plus potential commission earnings, incentive compensation, discretionary bonuses, and other short and long‑term incentive packages.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a diverse workforce.

Our workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.