Wire Transfer Specialist

The Wire Transfer Specialist is responsible for processing incoming and outgoing wire transfers while ensuring all regulatory and policy requirements are upheld. Maintains communication with customers and employees on wire requests and/or questions regarding wire transfers. Also responsible for recording Fed funds trades, executing currency exchange for foreign wire transfers, and maintaining general ledger accounts.

• Receives, reviews, and processes outgoing wiring instructions from customers, branches, and departments. Follows strict verification processes and documents both internal and customer approvals in accordance with wire policy. Inputs instructions into system, and initiates corrective action if needed.
• Assists customers and employees with questions related to wire transfers. Provides first level support to research wire issues. Escalates issues as deemed necessary.
• Calculates and executes the exchange of foreign currency at the request of the customer in accordance with applicable regulations.
• Notifies the branches, departments and customers of incoming wire transfers.
• Maintains records which document wire transfer transactions.
• Follows security and operational control procedures for the wire transfer systems.
• Assist customers and employees with the GFX wire transfer system and online banking wire requests.
• Prepares and balances wire transfer entries for processing by the Data Processing department.
• Prepares various spreadsheet and database reports according to prescribed schedules and procedures.
• Researches highly confidential wire transfer records in accordance with legal services. Provides research findings to the bank’s legal department.
• Analyzes and funds/draws available funds with upstream correspondent banks. May provide reports to downstream correspondent banks showing pending entries to their accounts held at the bank.
• Record and maintains accurate fed fund trade reports for upstream and downstream correspondent banks.
• Additional duties and responsibilities as needed.

• High School diploma, general education degree (GED), or equivalent required;
  Bachelor’s degree preferred.
• 1 year or more of relevant experience in banking, previous experience in wire transfer or Fed Funds preferred.
• Experience with SWIFT messaging system preferred.
• Excellent verbal, written and interpersonal communication skills.
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and produce error-free work in a deadline-driven environment.
• Ability to work and adapt in a fast-paced environment.
• Must be self-motivated with strong attention to detail and high level of accountability.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.