Vendor Management Specialist

Job Overview

The position is a liaison between our bankruptcy vendor(s) and internal teams throughout Loss Mitigation. This role manages account inquiries, document retrieval, fee approvals, invoicing, litigation matters, and discussions on contracted expectations.

• Assist with vendor inquiries regarding Bankruptcy Servicing Review, audit, and submit invoices for payment for bankruptcy vendor(s) on applicable services.
• Complete frequent audits to ensure compliance adherence and follow up with vendor(s) regarding contracted service level agreements and performance trends.
• Retrieve and provide requested account documents as needed to bankruptcy vendor(s).
• Support the creation and execution of policies and procedures related to bankruptcy services.
• Be involved with and provide direction on bankruptcy litigation matters related to adversaries, MFRs, Plan Objections, etc.
• Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology.
• Navigate through multiple software programs and windows.
• Other duties as assigned.

• Clear, concise and professional written and oral communication and interpersonal skills.
• Strong time management and organizational skills with the ability to maintain a consistent and positive demeanor in a fast‑paced work environment.
• Effective prioritization and multi‑tasking to achieve assigned performance objectives.
• Ability to apply professional acumen and communication skills to favorably resolve issues escalated from internal business units and external customers.
• Ability to drive departmental compliance with regulatory requirements.
• Self‑motivated with strong decision‑making capabilities and the ability to self‑start.
• Work in an accurate, detail‑oriented and highly productive manner.

• High School Diploma, GED, or equivalent certification.
• Experience with Microsoft Office such as Excel, Outlook and Word; data entry experience preferred.
• 2+ years of experience in bankruptcy servicing and/or bankruptcy legal processes; vendor management experience preferred.
• Associate degree or bachelor’s degree in business or related field may be used as a proxy for experience.

• Remaining in a stationary position at least 75% of the time.
• Occasional movement within the office to access file cabinets, office machinery, etc.
• Requires visual acuity and manual dexterity to operate a computer and other office productivity machinery such as a calculator, copy machine, and printer.
• Frequently communicate with internal and external customers, exchanging accurate information.
• Ability to lift objects up to 20 pounds.

• Medical, dental, and vision coverage; company pays a substantial portion of premiums.
• 401(k) retirement plan.
• Company‑paid life insurance policy.
• Short‑term and long‑term disability coverage.
• Tuition reimbursement.
• Wellness program with coaching, incentives, and discounts on medical premiums.
• Paid time off, including wellness days and holidays.

Drive Time is a drug‑free, tobacco‑free workplace and an Equal Opportunity Employer. Hiring is contingent upon successful completion of a background and drug screening process. We seek the right person for the job and for Drive Time.