Small Business Development Officer - Dallas, Texas

Overview

The Small Business Development Officer (SBDO) is responsible for acquiring, managing, and growing relationships with upper‑segment Small Business clients, typically between $5 and $10 million in annual sales revenue. The SBDO serves as the primary relationship manager for companies approaching or entering the Business Banking segment, providing consultative advice and delivering integrated financial solutions across lending, deposits, treasury management, payments, premier and wealth.

As a subject‑matter expert, the SBDO leads client acquisition, portfolio growth, client retention, and execution of Truist’s One Team approach.

Work Shift:

1st shift (United States of America). Language Fluency:
English (Required).

• Business Development
  • Prospect and acquire new client relationships within the Small Business and Emerging Business Banking segments.
  • Develop Centers of Influence (COI) relationships with attorneys, accountants, consultants, and community leaders.
  • Generate new lending, deposit, treasury management, merchant services, and payment opportunities.
  • Build referral partnerships across Truist lines of business.
  • Develop and execute calling plans to deepen existing client relationships and acquire new clients.
• Relationship Management
  • Serve as the primary relationship manager for assigned clients.
  • Develop comprehensive understanding of client objectives, financial position, ownership structure, and future growth plans.
  • Deliver advisory conversations focused on capital formation, liquidity, risk management, payments optimization, succession planning, and wealth creation.
  • Maintain strong client satisfaction and retention through proactive relationship management.
  • Coordinate client introductions and handoffs across Commercial Banking, Wealth, and Treasury Solutions.
• Credit and Lending
  • Identify, structure, and manage commercial lending opportunities.
  • Conduct financial analysis and credit assessment to evaluate borrower capacity and creditworthiness.
  • Recommend lending solutions consistent with Truist credit policies and risk appetite.
  • Partner with underwriting and credit teammates to ensure timely delivery of financing solutions.
  • Maintain strong portfolio quality while balancing growth objectives.
• Integrated Financial Solutions
  • Deliver comprehensive banking solutions including: commercial lending, deposits, treasury management, merchant services, commercial card solutions, foreign exchange, and wealth management.
  • Partner with specialists to address complex client needs and provide holistic financial solutions.
• Portfolio Management
  • Manage a portfolio of Small Business and Emerging Business Banking relationships.
  • Monitor portfolio performance, profitability, risk trends, and client activity.
  • Identify expansion opportunities through relationship deepening and cross‑sell execution.
  • Drive portfolio revenue growth while maintaining strong credit quality.
• Risk Management and Compliance
  • Adhere to all Truist credit, operational, regulatory, and compliance requirements.
  • Exercise sound judgment in evaluating risk and recommending client solutions.
  • Maintain appropriate documentation and portfolio reviews.
  • Monitor client relationships for emerging risk indicators.
  • Ensure compliance with all applicable policies and procedures.

Expected to achieve goals across production, relationship growth, and risk and operational excellence metrics, including loan and deposit production, treasury and payments revenue, wealth and insurance referrals, new business revenue, client acquisition, portfolio revenue growth, cross‑product penetration, client retention, credit quality, past‑due performance, compliance adherence, portfolio reviews, and risk management standards.

• Bachelor's degree in business, finance, economics, accounting, or related field, or equivalent experience.
• 5+ years of business banking, commercial banking, treasury management, lending, or financial services experience.
• Strong business development and relationship management skills.
• Knowledge of commercial credit principles and financial statement analysis.
• Demonstrated success meeting sales and production goals.
• Stron…