Mortgage Production Associate

Overview

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a national home lender with a reputation for amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We honor God by using our talents to make a positive difference in the lives of our team members, clients, shareholders, communities, and the people who provide services to us. We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.

What you’ll do:

• Provide a warm welcome to Realtors and Clients
• Monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up-to-date on changes to market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from clients
• Disclose and submit loans to the Operations Department with attention to detail
• Provide extraordinary customer service to internal and external customers
• Meet goals regarding time frames and ensure on-time closings
• Work within a database
• Plan and set up meetings and lunch-ins as needed
• Market, service, and promote the company’s loan products

What you'll need to be successful:

Success in this job relies on time management, organization, and a positive attitude.

• Strong written and verbal communication skills
• Strong computer and technology-related skills
• Extremely organized
• Computer savvy and ability to quickly learn new systems
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem-solving, and analytical skills
• CRM/Salesforce experience and knowledge of working within a database is a plus
• Self-motivated

Where you come in:

This professional will assist the Loan Officer in partnering with Realtors, builders, and other clients in securing mortgage financing. The role requires technical competence, drive to help customers, enthusiasm, attention to detail, and a servant’s mindset.

What we offer:

We offer a competitive salary and benefits including Medical, Dental, Vision, Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave, plus the opportunity for a performance-based bonus depending on position and department.

What to do next:

If Cornerstone sounds like the place for you and you have the qualifications, drive, and passion to match, we invite you to join our winning team. Once you’re part of Cornerstone, we invest in you as a valuable asset in our company.

NMLS

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.