Credit and Collections Specialist

Credit and Collections Specialist

Responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Credit Manager.

• Reviewing open accounts for collection efforts.
• Making outbound collection calls in a professional manner while keeping and improving customer relations.
• Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Identify issues attributing to account delinquency and discuss them with management.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow‑up on payment arrangements.
• EMail correspondence to customers to encourage payment of delinquent accounts.
• Faxes documents to accounts and follow up.

• Minimum of 2 years of corporate collections experience, including interaction with a large customer base.
• Experience in Transportation or Dealership environment preferred.
• Strong communication, problem‑solving and analytical skills required.
• Ability to work independently and adapt to a fast‑changing environment.
• Proficiency in Microsoft Office, including Excel and Word.
• Experience in a telecommunications environment preferred but not required.
• Attention to detail with an eye for accuracy.
• Creative, self‑disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

• Employee Discounts
• Medical, Dental, and Vision Insurance
• Life Insurance
• Employee Assistant Programs
• Paid Holidays and Paid Time Off
• 401k Plan with Employer Match (US)
• Group RRSP with Employer Match (CA)
• Training
• Work‑Life Balance

Premier Truck Group is an equal opportunity employer.