Operations Specialist; Mutual Funds

WHO WE ARE

Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash, Betterment, SoFi, Webull, and eToro, amongst many others; collectively, Apex powers access to the stock market for over 22+ million end customers.

At Apex, we are changing how the securities industry operates by reinventing the status quo, which was manual, slow, and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.

When you're at Apex, you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila are home to over 1,000 employees.

Together, we're shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit, results, empathy, accountability, and teamwork — with Apex.

We're proud to be recognized for the innovative work we do, the purpose-driven nature of our work, and the collaborative culture we've created. Here are just a few of the many awards we've recently received:

2026, 2025, 2024, 2023
- Presented by Built In

2025
- Presented by US Fin Tech Awards

2024
- Presented by CNBC

The Operations Specialist (Mutual Funds) will join our growing operations team and will be responsible for supporting day-to-day operations of our custody and clearing services with a primary focus on mutual funds. This role involves coordinating and processing mutual fund transactions, reconciling accounts, and ensuring compliance with regulatory requirements. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to work collaboratively within a team environment.

The following sections outline the main responsibilities.

• Provide support and assistance to correspondents regarding daily requests and inquiries related to mutual funds.
• Ensure customer inquiries are addressed and completed in accordance with service level agreement guidelines.
• Coordinate with mutual fund companies, transfer agents, third-party providers, clients, and internal teams to ensure that all agreements meet requirements.

• Review and complete daily supervisory oversight, providing updates to seniors and management.
• Ensure mutual fund trades are processed within processing deadlines.
• Respond to inquiries in a professional and timely manner, escalating issues to seniors and management when necessary.
• Maintain familiarity with mutual fund regulations and industry standards governing both eligibility for transfer and trading of mutual fund positions.

• Execute and process mutual fund transactions, including purchases, redemptions, exchanges, and transfers.
• Verify and validate transaction details to ensure accuracy and compliance with internal policies and regulatory standards.
• Coordinate with clients and fund companies to resolve transaction-related issues.

• Reconcile mutual fund accounts on a daily basis to ensure all transactions are accurately recorded and settled.
• Investigate and resolve discrepancies in a timely manner, working closely with other departments and external parties as needed.
• Maintain detailed records of reconciliation activities and prepare regular reports for management.

• Ensure all operations comply with regulatory…