Billing & Collections Coordinator

Description

The Billing Coordinator responsibilities include but are not limited to running reports, compiling month-end data, checking customer guidelines, copying, printing and scanning documents, and interacting with and providing exceptional service to our internal and external clients.

• Charging the association property accounts assessments (monthly, semi-annually, quarterly, and/or annually)
• Processing monthly, semi-annual, quarterly, and annual billing
• Reporting and compilation of month-end data
• Charging late and collection fees and processing delinquency/collection letters
• Partnering with community managers to move accounts through the collection process
• Charging the property accounts for both management company fees and attorney's fees
• Recording and processing bankruptcies for property accounts
• Charging violation fines for property accounts
• Charging miscellaneous account fees (e.g., work-orders, resident key fobs, etc.)
• Verifying that statuses of delinquent accounts are updated monthly
• Updating owner billing addresses and related information
• Monitor and reply to billing and collections email requests
• Researching posting issues
• Processing adjustments on owner's accounts
• Processing billing and collections tasks for on-boarding and terminating properties
• Other duties as assigned

Education/Training:
High school diploma or equivalent. 2 to 3 years experience in an office environment performing similar tasks preferred. Experience in property management industry a plus.

Proficient in Microsoft Office. Excellent communication skills. Strong working knowledge of customer service principles and practices ability to perform with minimum supervision and make decisions independently. Ability to multi-task, effectively prioritize workload, meet hard and fast deadline. Must be a team player. Must possess strong analytical skills. Detail-oriented with multiple tasks, information organization.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

$20 - $21 / hour

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Candidates who require an alternative selection process or a  reasonable accommodation , as defined under applicable disability laws, may make a request through our designated contact channel national

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national; we will respond in accordance with Local Law 144, within 30 days.