Operations Associate

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success — today and tomorrow. While we are rooted in core financial products, we are differentiated by our approach.

Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long lasting relationships. Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and Go Banking Rate ’s 2023 list of Best Regional Banks.

For more information about joining our team, please visit us at

• Health insurance coverage
• Wellness program
• Fertility and family building aids
• Life and disability insurance
• Retirement savings plans with a generous 401K match
• Paid leave programs
• Paid holidays
• Paid time off (PTO)

The Business Control Office (BCO) within Texas Capital Bank's 1

LOD is responsible for delivering a consistent approach to business operations, strengthening the company's risk and control infrastructure, and providing effective enterprise services. The analyst will work closely with stakeholders across Operations, Credit, Commercial Banking, Finance, Technology, Audit, Compliance, Enterprise Risk Management, and Legal to ensure robust risk management practices across the organization.

We are seeking an Operations Associate to join the BCO group. This role will work with a team of 4-6 professionals and oversee the execution of operational risk and control activities, including the Risk and Controls Self-Assessment (RCSA) program, and support Issues and Complaints Management. The ideal candidate will be a proactive individual contributor with strong organizational, communication, and collaboration skills, capable of working independently in a fast-paced environment.

• Oversee completion and maintenance of Risk and Controls Self Assessments (RCSAs) across enterprise operations.
• Support Line of Business (LOB) teams in assessing operational risks and performing control rationalization activities.
• Guide assessment of control environment and determining effective risk mitigation or identification of gaps.
• Facilitate workshops and collaborate with internal stakeholders including 2
  
  LOD, Audit, Compliance, and Enterprise Risk Management.
• Maintain risk and control data within source systems to ensure accuracy and compliance.
• Review policies and procedures to document process maps, risks, and controls, KPIs/KRIs, and/or guide analysts in this activity.
• Identify, assess, and document risks and controls as part of change management activities, ensuring alignment with enterprise standards for project and technology releases, issue remediation, audit findings, and new product or service implementations.
• Conduct / oversee meetings with clear objectives, outcomes, and follow-up items.
• Document and maintain the company-wide risk and controls framework.
• Prepare presentations and reporting for senior leadership.
• Assist with Issues and Complaint Management Program
  -helping with issue documentation and resolution.
• Communicate findings and recommendations to stakeholders.
• Execute tasks assigned by leadership and contribute to team objectives.