Case Manager – Dallas, TX

Our Core Values

The culture at Prism Health North Texas is built on our shared Core Values. We make hiring, firing, promotion and performance review decisions based on these values and behaviors, so it is important that you also share these Core Values:

• We are solution seekers. The organization’s founders found solutions even during the AIDS crisis of the 80’s; we remain proactive, thrive on change, and always willing to take the lead.
• We have a can-do attitude
  . We are flexible, agile, and never say, “It’s not my job.” We always seek growth, and we are never late but always willing to stay late to see the last patient.
• We are mission driven
  . We are committed to health equity; recognize all contributions are meaningful and valued. It is never about the me or I, but about the we.
• We care about people
  . We celebrate diversity, equity, and inclusion; we are kind and practice acts of kindness, all in service to our patients and each other.

General Description: The Non-medical Case Manager (N-MCMC) coordinates psychosocial support services for persons living with HIV/AIDS. The case manager provides a range of client-centered activities focused on improving access to and retention in needed core medical and support services. The N-MCM provides coordination, guidance, and assistance in accessing medical, social, community, legal, financial, employment, vocational, and/or other needed services. The N-MCM provides case management services at all agency locations, offsite locations, within other community-based partner organizations and curbside/home visits when needed.

The N-MCM conducts ongoing needs assessment, monitors care plans, documents referral outcomes to support patients towards self-sufficiency. The case management goal with each patient is to obtain viral suppression through a multi-team approach.