Clinical Practice Manager, Ophthalmology

Overview

Job Description - Clinical Practice Manager, Ophthalmology (922175)

Job Description

Clinical Practice Manager, Ophthalmology - ( 922175 )

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

The Clinical Practice Manager (CPM) provides comprehensive operational leadership for multiple Department of Ophthalmology clinic locations across Dallas, Richardson, and Fort Worth, including oversight of the Laser Center for Vision Care and Optical Shop operations at these sites. The CPM is accountable for the day-to-day performance of clinic operations, ensuring consistent workflows, effective staffing, regulatory compliance, and adherence to institutional service standards across all locations.

This role requires routine analysis of operational reports and performance data to identify trends, gaps, and inefficiencies, and to implement measurable improvements in clinic workflows, patient access, throughput, service quality, and patient satisfaction.

The CPM is responsible for operational oversight of ophthalmology-specific clinic workflows, including diagnostic imaging flow (OCT, visual fields, fundus photography, angiography, etc.), standardized technician workup models, subspecialty scheduling templates, minor procedure and laser throughput, dilation flow, lane and diagnostic room utilization, and integration of Optical Shop operations with clinic care delivery. The CPM oversees management, readiness, and coordination of ophthalmic equipment and instruments across all sites to minimize downtime and prevent disruption to patient care.

Working in close partnership with Medical Directors and Department Leadership, the CPM translates departmental goals into executable clinic operations that support strong financial and operational performance across all sites.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Education Master's Degree (MBA, MHA or MPH) or
  Bachelor's Degree in Business Administration or Healthcare Administration
• Experience 3 years of effective leadership experience in a healthcare environment in a large and complex organization with a Master's Degree or 5 years of effective leadership experience in a healthcare environment in a large and complex organization with Bachelor's Degree.

Preferred

• Experience Experience in clinic specialty

• Responsible for optimization, growth, performance, safety and financial results of designated portfolio of clinics spanning multiple locations or/and specialties with independent management structures at each location including the strategic planning and management for all clinical activities of the practice. This includes oversight for the patient care and business operations of the practices.
• Develops an efficient and effective collaborative relationship between staff and faculty members, while fostering a positive working relationship. This includes the development/implementation of staffing models, streamlined workflows, meaningful reward and recognition programs, opportunities for ongoing professional development, onboarding programs, and communication plans.
• Assures provider fulfillment of all obligations and responsibilities related to patient care effort, as well as assuring complete compliance with all federal and state regulations and laws. Works with Medical Director, Departmental and health system leadership on programmatic development and associated key performance metrics. Arranges for appropriate call and escalation schedules as needed.
• Optimizes access and referral management activities. Establishes pathways to reduce lag times, ensures financial transparency, manages slot fill rates and meets productivity expectations. Includes template management, modeling for business plans/budget, outreach, and referring provider/patient…