Medical Practice Assistant-PRN

Medical Practice Assistant-PRN page is loaded## Medical Practice Assistant-PRNlocations:
Ambulatory Surgery Center time type:
Part time posted on:
Posted Todayjob requisition :
985528
** Primary Purpose
** Accountable for providing patient centered care and operational support to the medical team to ensure an optimal patient experience. Coordinates activities in the clinical areas and facilities a smooth patient flow. Assists with patient data collection, performs select screenings and completes medical office functions relevant to area/assignment.
** Education*
* • None
** Experience*
* • Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting.
• Patient registration experience preferred.
• Prefer completion of course work towards an accredited medical technology or medical assistant certification.
• Medical Office Assistance experience or training a plus.
** Equivalent

Education and/or Experience *
* • May have an equivalent combination of education and experience to substitute for the experience requirements.
** Skills or Special Abilities*
* • Must be able to work collaboratively with colleagues to deliver patient/customer services that exceeds patient expectations as evidenced by patient satisfaction scores.
• Must be able to demonstrate competency required as applicable to specialty area.
• Must have demonstrated communication skills to include above average verbal skills (heavy public contact) and written skills. Bilingual skills preferred.
• Must have familiarity with diagnostic ICD-9 CM coding and HCPCS-CPT4 procedure codes.
• Must have working knowledge of medical terminology.
• Must be able to demonstrate basic clerical skills and working knowledge of standard office equipment.
• Must be detail oriented and have sharp analytical skills to resolve registration issues as related to multiple groups including third-party payors, physicians, patients and the system.
• Must be able to solve problems within the guidelines of established policies and procedures.
• Must be able to adjust to multiple demands, shifting priorities and rapid change.
** Responsibilities
* ** Proficiently performs patient service activities in coordination with clinical team, including but not limited to:  + Ensures patient and family comfort, safety, privacy and confidentiality at all times.  + Adapts work methods to specifically accommodate the population-specific care needs (physical, psychosocial, cultural, age/developmental) of each patient.  + Greets patients and families making them feel welcome and wanted.  + Assists patients and families with directions, inquiries and information as requested.

Ensures needs are addressed satisfactorily.  + Keeps patients and families informed of wait times and any other circumstances that may impact the visit.  + Stays cognizant of clinical/area needs to facilitate patient care and flow.  + Assess patient experience at the end of each visit to determine if patient needs were met.
* Coordinates clinic/area activities and facilitates business processes according to standards.  + Performs pre-visit activities to gather patient information from internal and external service or entities to ensure information is available to the clinic team for the visit.  + Checks the patient into the clinic. Correctly identifies patient prior to performing tasks. Reviews and updates patient account to ensure registration and coverage is current and complete.  

+ Confirms or verifies coverage as needed. Identifies and refers patients for financial counseling as appropriate.  + Performs upfront cash collections; receives, verifies and posts money transactions following Parkland cash management policies and procedures. All monies must be accounted for through the patient accounting system and/or point of sale system. Verifies and completes daily reconciliations that ensure cash transactions are handled accurately and deposits made daily.  

+ Assists with the process of internal and external appointments, referrals and information retrieval. Schedules appointments in accordance with clinical team directive and patient desires/availability.  + Performs charge capture…