Practice Manager - Dallas Orthopedic Trauma Institute

Practice Manager – Dallas Orthopedic Trauma Institute

Apply for the Practice Manager – Dallas Orthopedic Trauma Institute role at Methodist Health System
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The Office Manager will supervise the daily operations of the facility to ensure smooth, efficient operations and quality patient care.

• Supervise and perform front‑end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including management of provider performance against MMG initiatives.
• Round with staff at assigned practice(s) daily; ensure assigned practice(s) maintain MMG standards of performance for huddles, staff meetings, and one‑on‑one meetings, supporting employee engagement and development goals.
• Ensure assigned practice(s) maintain MMG standards for practice performance meetings and operating reports.
• Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget.
• Utilize data to make informed decisions on practice operations and provide updates to MMG leadership.
• Manage and report to Supervisor the patient experience and access at assigned practice(s).
• Hire, train, monitor and retain staff.
• Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports.
• Manage work schedules and ensure appropriate staffing.
• Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance.
• Manage security and occupational health and safety at assigned practice(s).
• Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy.
• Partner with providers to achieve performance metrics.
• Collaborate with providers to develop business strategies and patient services.
• Support MMG in the recruitment and onboarding of providers.
• Assist in carrying out short‑ and long‑term practice growth strategies.
• Model leadership behaviors that support mission and goals of organization.
• Lead practice‑based committees for assigned practice(s) to engage staff in operational decisions.

• Bachelor’s degree in health care administration, public health, health information management or business administration is preferred.
• Three years of experience in a position with supervisory responsibilities preferred.
• Strong interpersonal and communication skills to effectively communicate with physicians, other medical professionals, office personnel employees and patients.
• Excellent analytical and problem‑solving skills.
• Computer literacy and knowledge of relevant health care and administrative software.
• Good leadership, motivation, training and goal‑setting skills.
• Excellent verbal and written communication skills.
• Financial and accounting skills.
• Knowledge of finance best practices and standards.
• Strong organization and time‑management skills.

Requires prolonged sitting, some bending, stooping and stretching. Requires eye‑hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

Normal office environment. Occasional evening or weekend work. Able to travel to meetings and to attend conferences as necessary.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Employees enjoy competitive salaries and an outstanding benefits package, including medical, dental and vision insurance, a matched retirement plan, an employee wellness program, and more.

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