Hospital Receptionist – OPD & Billing Desk Management – Day Shift

Job Summary

Progressive Technology is currently hiring a Hospital Receptionist to manage front-desk operations, patient registration, OPD coordination, and billing desk functions in a day-shift role. As the first point of contact for patients and visitors, the ideal candidate will possess strong interpersonal skills, attention to detail, and a calm demeanor under pressure. This is a critical role ensuring smooth functioning of the hospitals outpatient services and maintaining accurate patient records and financial transactions.

• Greet patients, visitors, and healthcare professionals in a courteous and professional manner.
• Manage the Outpatient Department (OPD) front desk including patient check-ins, registrations, and appointment scheduling.
• Handle billing and cash collection for consultations, diagnostic services, and other outpatient procedures.
• Maintain and update patient records in the hospital management system (HMS) accurately.
• Coordinate with doctors, nursing staff, lab technicians, and pharmacy for seamless patient flow.
• Respond promptly to phone inquiries and assist patients with information and directions.
• Verify insurance details and assist patients with claim processing, if applicable.
• Maintain cleanliness and organization of the reception and billing areas.
• Prepare daily reports for OPD revenue, appointments, and walk-ins.
• Ensure a high standard of patient service and uphold the hospitals reputation for care and professionalism.

• Minimum of a High School Diploma or equivalent; additional certification in hospital administration or medical billing is preferred.
• Proficient in using hospital software systems and MS Office applications.
• Strong verbal and written communication skills in English and local language.
• Excellent organizational and multitasking abilities.
• Strong customer service orientation with empathy and patience.
• Basic knowledge of billing, invoicing, and data entry.

• 1 to 3 years of experience in a healthcare or hospital setting, specifically in reception or billing desk roles.
• Prior experience with OPD desk or clinic reception will be a strong advantage.

• Day Shift: 9:00 AM to 6:00 PM
• 6 Days Working (Sunday or Weekday off based on hospital schedule)

• Familiarity with medical terminology and hospital procedures.
• Ability to handle sensitive and confidential information with discretion.
• Comfortable working in a fast-paced environment and managing patient queues.
• Strong interpersonal skills to interact with a wide variety of patients and staff.
• Time management and prioritization skills.

• Competitive salary based on experience.
• Performance-based bonuses.
• Paid training and certification opportunities.
• Health insurance and medical benefits.
• Employee wellness programs and support.
• Professional growth in a healthcare setting.

At Progressive Technology, we believe in combining innovation with compassion. We support hospitals and healthcare institutions by providing reliable staffing and operational solutions. Joining our team means being a part of an organization that values professionalism, patient satisfaction, and employee development. If you are passionate about delivering high-quality service in a hospital environment, this is the opportunity to make a meaningful difference every day.

Interested candidates can apply by sending their updated resume with subject line Hospital Receptionist – Day Shift to us or apply online through our official portal.
Shortlisted candidates will be contacted for a telephonic or in-person interview.