MOA Coordinator, Neurological Surgery

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

Works under general supervision to provide clinical and operational support for, and working supervision of, medical assistant services in a patient care setting.

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• 100% coverage for preventive healthcare‑no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education
  :
  High School Diploma or GED and successful completion of UT Southwestern supervisory training course within twelve (12) months of employment
• Experience
  : 2 years of experience as a medical assistant/patient care technician in a hospital or clinic setting with High School Diploma
• Licenses and Certifications
  • (BLS) BASIC LIFE SUPPORT Course accredited by the American Heart Association (AHA) or American Red Cross (ARC) upon hire and current MOA Certification required, through one of the following organizations upon hire
  • (CMA) CERT MEDICAL ASSISTANT American Association of Medical Assistants or
  • (RMA) REG MEDICAL ASSISTANT American Medical Technologists Association or
  • (NRCMA) NAT REGD CERT MEDICAL ASSISTNT National Association for Health Professionals or
  • (NCMA) NAT CERT MEDICAL ASSISTANT National Center for Competency Testing or
  • (NHA-CCMA) Nat Hlthcareer Cert Clin Med Asst  or
  • (RMA) REG MEDICAL ASSISTANT American Allied Health

• Education
  :
  Associate's Degree in related field
• Experience
  : 1 year of experience as a Lead MOA with Associate's Degree

• Assists nursing manager/supervisor with oversight of daily work assignments and productivity of a group of Medical Office Assistants (MOA's) within one or more clinics/patient areas.
• Working Supervision
  • Coordinates staff schedules to ensure support of clinic operations.
  • Works closely with nursing manager/supervisor and HR regarding recruiting, hiring staff, and disciplinary actions for clinic employees.
  • Assists nursing manager/supervisor to ensure adequate training and supervision of MOA staff; gives timely feedback regarding issues with employee performance.
  • Oversees MOA staff development, such as continuing education, orientation, and cross-training; gives input to nursing supervisor and/or physicians regarding employee performance evaluations.
  • Manages vacation, sick leave, and time clock edits/approvals for MOA staff.
  • Addresses employee satisfaction data as appropriate.
• Operations
  • Monitors clinic workflow and ensures adherence to policies and procedures; recommends and/or implements changes as necessary to maintain efficient clinic.
  • Ensures integrity and availability of patient information by staff; maintains patient confidentiality in accordance with university and department policy.
  • Functions as liaison with other departments, offices, and divisions regarding MOA clinic functions as needed.
• Inspect equipment and facilities visually and physically to ensure patient safety and proper functioning. Maintains adequate stock of supplies as required for work area.
• Performs MOA job duties as necessary.
• May function as clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.
• POCT designee to train and…