Lab Technician; Phlebotomist

Position: Lab Technician (Phlebotomist)
The Lab Assistant (Phlebotomist) is responsible for performing high-quality phlebotomy services and supporting the clinical laboratory's daily operations. This role includes obtaining and processing blood specimens, performing bedside and point-of-care testing, maintaining specimen integrity, and ensuring accurate documentation in the electronic health record. Under the direction of the Department Director, the Lab Assistant contributes to quality assurance activities, assists with inventory management, and supports regulatory compliance.

The position requires strong technical skills, attention to detail, and a commitment to delivering respectful, relationship-based care to patients, families, and internal partners.

Essential Duties and Responsibilities:

Obtains blood specimens by performing venipuncture or finger sticks; assists nursing staff with patients that are difficult sticks; performs bedside testing, reports results to Nurses, and records results in the facilities electronic health record.

Responsible for ongoing competencies and education of the staff for Point of Care testing.

Responsible for driving a vehicle or golf cart to the hospital to obtain supplies, transporting specimens, following up and/or locating results. Maintain supply inventory in cost effective manner. Run controls on new lot numbers and incoming shipments of point-of-care testing products.

Maintains specimen integrity by using aseptic technique, following department procedures. Tracks collected specimens by initialing, dating, and noting times of collections.

Initiates quality-control measures and monitors work quality for compliance with laboratory standards. Completes special projects like surveys, statistical reports, studies, and research.

Maintains all QC on instruments and uses Quality Assurance data to monitor standards and outliers according to the department standards. Maintains the expiration dates on all reagents, tubes, and cartridges.

Performs advanced or specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re-evaluates methodology, makes recommended changes, and assists in test interpretation. Determines if further testing should be done on blood samples or if tests should be repeated.

Ensures all pathology and culture reports are completed, scanned in the electronic health record and faxed to the ordering physician. Correctly interpret lab results, understands when to question results, and takes appropriate action. Understands when results need to be communicated immediately to the caregiver.

Other duties and projects as needed.

• Education & Training:
  • Bachelor's degree in a life science or equivalent required
• Experience:
  • Minimum 2 years of experience in a laboratory environment with similar functions or experience in a non-waived specialty/subspecialty of service. (Moderate Complexity Lab)
• Licensure/Certification/Registration:
  • Phlebotomy Technician certification required
  • CPR/BLS certifications required
• Key Skills:
  • Proficient with Microsoft and able to quickly learn new software as needed. EMR (CPSI, Epic, Cerner) experience required.
  • Demonstrates strong communication, organizational, interpersonal, time-management, and customer service skills. Actively listens to understand the needs of both internal and external customers and consistently treats all individuals with respect. Applies relationship-based care by prioritizing meaningful connections among caregivers, patients, families, and colleagues to support high-quality care delivery.
  • Able to maintain patient confidentiality.
  • Ability to organize and coordinate diverse activities.
  • Familiarity with state and federal regulations.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.