Exercise Physiologist - Patient Enrollment

Exercise Physiologist - Patient Enrollment

Job Title:

Patient Growth Specialist (1099 Contractor)

Classification: 1099 Contractor

Hours/

Schedule:

Monday-Friday, 10:00 AM - 6:00 PM ET

Work Structure:
Fully Remote (United States)

Team:
Enrollment Operations

Reporting to:
Senior Enrollment Operations Manager

Location:

United States

Compensation: $30/hour

About the Role

We're seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is ideal for candidates with a clinical or exercise science background who are excited to combine patient education with performance-driven outreach.

You'll engage cardiac patients through high-volume outbound calling, educate them on the benefits of cardiac rehabilitation, address clinical and logistical questions, overcome hesitation, and guide patients through enrollment and initial technical setup. This is a highly conversion-focused role that blends clinical credibility with strong sales and objection-handling skills.

Key Responsibilities

* Make high-volume outbound calls to eligible cardiac patients identified through health system partners

* Educate patients on cardiac rehabilitation, program expectations, and clinical benefits in a clear, reassuring way

* Use strong objection-handling and motivational interviewing techniques to drive enrollment and attendance

* Answer basic clinical questions within scope and appropriately escalate complex clinical concerns to the care team

* Assist patients with mobile app downloads, account setup, and basic technical troubleshooting

* Complete appointment reminder and confirmation outreach to reduce no-shows and improve attendance

* Accurately document call outcomes, patient status, and next steps in internal systems

* Meet or exceed daily call volume, enrollment, and attendance targets

* Partner closely with Enrollment Operations and Clinical teams to ensure a high-quality, compliant patient experience

Required Qualifications

* Bachelor's degree in Exercise Science, Kinesiology, Health Sciences, Nursing, or a related clinical field or equivalent clinical experience in cardiac rehab, physical therapy, or patient care

* Background in one or more of the following:

* Exercise physiology

* Cardiac rehabilitation

* Clinical care coordination

* Patient education or health coaching

* Strong verbal communication skills with the ability to build trust quickly with cardiac patients

* Comfort discussing cardiac conditions, procedures, and recovery in patient-friendly language

* Proven ability to perform in a metrics-driven, high-volume calling environment

* Strong objection-handling skills and ability to motivate behavior change

* Technical comfort helping patients navigate mobile apps and resolve basic tech issues

* Reliable internet connection and a quiet, professional home workspace

Highly

Preferred Experience

* Certified Exercise Physiologist (ACSM-CEP), Clinical Exercise Physiologist, Cardiac Rehab Specialist, RN, or similar clinical credentials

* Prior experience in:

* Cardiac rehab programs

* Hospital discharge or referral coordination

* Patient navigation or care management

* Experience enrolling patients into clinical or digital health programs

* Familiarity with EMRs, CRMs, power dialers, or patient engagement platforms

* Sales, outreach, or growth experience in healthcare or digital health environments

* Note:

This is a 1099 contractor position