Medical Office Lead – Women’s Care

Overview

Medical Office Lead – Women’s Care – Full-Time, Days

• Work location:
  
  8160 Walnut Hill Lane, Suite 116, Dallas, TX 75231
• Work hours:
  
  Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the Team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

• High School Diploma or equivalent (required)
• 2 years Front Office Experience in a Clinic Setting (required) or 2 years Back Office Experience in a Clinic Setting (required)
• Ability to perform multiple tasks in one setting
• Ability to work both independently and as a team
• Effectively communicate with staff, patients, vendors and other contacts
• Provide positive, professional customer service to patients, staff, and visitor
• Maintain patient confidentiality while handling all patient personal health information and records
• Demonstrate working knowledge of health care administration concepts
• Proficiency in Microsoft Office software
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

• Manages clinic staff on day-to-day operation.
• Assists in identifying and providing guidance in resolving operational issues.
• Efficiently directs patient flow throughout the clinic.
• Coordinates general front office activities including, but not limited to: registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations and other related duties.
• Assists the Practice Manager with ensuring appropriate staffing coverage at all times.
• Assists the Practice Manager with the new hire or reoccurring training processes.
• Assists the Practice Manager with facilitating training of new hires and other training initiatives.
• Provides direction and support to clinical staff as requested.
• Performs other duties as assigned.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards. Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex. THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!

Do you still have questions or concerns? Feel free to email your questions to recruitment.