Medical Assistant (Float

Max Health MSO is a Texas-based Management Services Organization formed through the merger of Elis Medical Corporation and Elevate Health Management. We provide operational and administrative support to a growing network of practices across Austin, Dallas–Fort Worth, Houston, San Antonio, and surrounding communities.

We support:

• Max Health Family, Internal & Sports Medicine
• Elevate Brain Injury & Mental Health

Together, our practices deliver comprehensive care including Primary Care, Urgent Care, Direct Primary Care, Personal Injury, Mental Health, Brain Health, and Longevity Medicine.

Our mission is to provide high-quality, compassionate, and innovative healthcare while fostering a collaborative, respectful, and service-driven workplace culture.

At Max Health MSO, we believe communication, integrity, empathy, and teamwork drive both patient outcomes and employee success.

We are seeking a Floating Medical Assistant to join our team at Max Health! This multi-faceted role combines front office coordination with clinical medical assistant duties, and travels between four of our DFW-area clinics to cover staffing gaps, high-volume days, and vacation or leave coverage. You will step into either the front desk or the back office as needed, ensuring each location runs smoothly and every patient receives a consistent, high-quality experience regardless of which clinic they visit.

The ideal candidate is adaptable, organized, and comfortable moving between administrative and clinical responsibilities on short notice. This role requires strong customer service and phone skills, EMR proficiency, hands‑on clinical competency (vitals, injections, specimen collection, and other MA duties as signed off), and the flexibility and reliable transportation needed to work across multiple sites in the Dallas‑Fort Worth area.

The four locations this role would regularly work at are in Dallas, Colleyville, Ft. Worth, and Frisco.

Multi‑Site Coverage

• Travel between four DFW‑area clinic locations based on the weekly/daily staffing schedule, providing front office and/or clinical coverage wherever the need is greatest.
• Arrive at each assigned clinic prepared to work independently with minimal onboarding time, quickly adapting to that location's team, layout, and patient flow.
• Communicate proactively with the Front Office Lead, Clinic Manager, and staff regarding schedule, coverage gaps, and any site‑specific issues.
• Maintain consistent quality of care and service standards across all locations.

Front Office Duties

• Greet and check in/out patients with a warm, professional, and welcoming demeanor.
• Manage incoming and outgoing phone calls across a multi‑line system, ensuring prompt and courteous communication.
• Schedule, confirm, and coordinate patient appointments; answer questions about services offered.
• Perform accurate data entry and maintain organized patient records and files.
• Verify insurance, collect co‑pays, and handle basic front‑desk billing tasks as needed.

Clinical / Medical Assistant Duties

• Assess patients' general condition and take vital signs, weight, and medication/dosage review.
• Perform clinical procedures (e.g., injections) that you have been signed off to perform, under physician supervision.
• Document all activities, interventions, patient responses, and medications in the electronic medical record.
• Collect and process urine and blood samples for testing.
• Clean and restock exam/procedure rooms between patients, following established protocols and OSHA guidelines.
• Package and sterilize equipment and assist with maintenance of autoclaves, endoscopes, and other clinical equipment as needed.
• Adhere to infection control, safety, and confidentiality (HIPAA) policies at every location.
• Support providers and clinic staff with other clinical or administrative duties as assigned by the COS or site lead.

• Minimum 1 year of experience as a Medical Assistant in a physician office or clinical setting; primary care/PCP experience strongly preferred.
• Prior front office / patient scheduling experience in a healthcare setting preferred.
• Knowledge of basic nursing principles, clinical protocols, and medical terminology.
• Compu…