Dir Compliance Investigations

Location:

8435 Stemmons Bldg.

PRIMARY PURPOSE

The Director of Compliance Investigations has responsibility for managing the effective implementation of specific components of Parkland's Ethics and Compliance Program ('Program') elements across the health system. The Director manages a team of compliance professionals responsible for developing, implementing and monitoring investigatory components of the Program to ensure compliance with federal healthcare program requirements, Parkland policy and the Code of Conduct and Ethics.

This includes adherence to the requirements and guidance set forth by various regulatory authorities, such as the Office for Civil Rights (OCR), Office of Inspector General (OIG), the United States Department of Justice (DOJ) and the Centers for Medicare and Medicaid Services (CMS) and Texas Health and Human Services (HHS).

MINIMUM SPECIFICATIONS

Education

• Bachelor's degree is required, master's degree preferred.

Experience

• Minimum eight (8) years' experience in healthcare operations or compliance, preferably with a large, multi-faceted healthcare company/system or academic medical center.
• Experience in conducting workplace investigations involving complex compliance and ethics-related issues, managing third-party hotline procedures and data analytics, maintaining confidential communications, participating in attorney-client privileged reviews and similar activities associated with investigatory procedures.
• Experience leading teams and supervising staff required.

Equivalent Education and/or Experience

• May have an equivalent combination of experience and certification in lieu of specific education requirements.

Certification/Registration/Licensure

Certification in healthcare compliance required and must be maintained as a condition of continued employment. Specifically, currently certified and in good standing with one of the following:

• Certified in Healthcare Compliance (CHC)
• Certified Compliance and Ethics Professional (CCEP)
• Certified Compliance Professional (CCP)
• Certified Professional Compliance Officer (CPCO)
• Certified in Healthcare Research Compliance (CHRC)
• Certified in Healthcare Privacy Compliance (CHPC)

Renewals must be submitted no later than 7 calendar days after the current expiration date.

Required Tests for Placement

• None

Skills or Special Abilities

Skills:

• Excellent verbal and written communication skills
• Able to create and deliver clear, concise and effective information to a diverse workforce through a variety of methods, such as formal training, audit reports, informational webinars, etc.
• Mastery-level proficiency with Microsoft applications, telecommunications tools, software and applications most commonly used in the healthcare environment
• Robust organizational skills with an attention to deadlines, details and accountability
• Responds well under pressure; accepts delegation while simultaneously serving as a coach/mentor/supporter to subordinates
• Excellent critical-thinking skills with intuitive ability to appropriately escalate matters based on potential risk to the organization
• Appreciation for the confidential nature of compliance-related and attorney-client privileged matters; fosters a balanced 'need to know' work environment in support of Program objectives

Special Abilities:

• A leader who will demonstrate, through word and action, commitment to the Parkland Mission, Vision, Mandate, Values and Code of Conduct
• An individual with high personal and professional integrity
• A leader who will inspire confidence with key stakeholders, build consensus, influence others, maintain credibility and effectively lead teams
• A team player and good listener who values the input of others and their contributions
• An energetic, results-oriented individual who is equally innovative, creative and demonstrates a good sense of humor that is appropriate for the work environment, not abusive or offensive.

Responsibilities

• Development, implementation, education, monitoring and continuous improvement of the core investigatory components of an effective compliance program, including but not limited to: a.policies, procedures and standards designed to identify, prevent and detect illegal, unethical or improper conduct or ineffective operational procedures that create compliance risk b. robust operational auditing and monitoring procedures designed to respond to alleged violations of law or regulations, policies, procedures and the Code of Conduct c.
  
  robust corrective action development and monitoring procedures to remediate identified violations d. formal education, training and communications regarding compliance program matters that are designed for a diverse workforce e. risk assessment procedures f. annual work plan activities g. metrics or key indicators of operational performance h. partnerships with organizational leaders to facilitate timely reporting of potential compliance risk i. fostering a 'speak up' culture free from retaliation j.
  
  compliance and ethics reporting ('hotline') activities k. conflicts of interest…