Director of Emergency Services

Job Description - Director of Emergency Services (966316)

Job Description

Director of Emergency Services - ( 966316 )

Description

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education Bachelor's Degree in Nursing or related field.
• Experience 5 years of progressively responsible leadership experience in an emergency department or acute care operations.
• Licenses and Certifications (BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC)

• Licenses and Certifications (RN) REGISTERED NURSE

• Directs 24/7 Emergency Department operations, ensuring safe, timely, and efficient patient care across nursing, registration, ancillary services, and patient flow functions.
• Leads emergency department throughput and capacity management, including oversight of patient arrival patterns, triage processes, bed assignment, length of stay, boarding, left-without-being-seen rates, and surge response.
• Partners with medical leadership and hospital operations to coordinate admissions, transfers, and discharges, resolving system constraints that affect emergency department flow.
• Develops, implements, and evaluates clinical and operational initiatives to improve quality, safety, patient experience, and regulatory compliance within the emergency department.
• Oversees emergency department staffing models, scheduling, and workforce deployment to align labor resources with patient volume, acuity, and operational demand.
• Maintains accountability for emergency department financial performance, including budget development, labor productivity, resource utilization, and cost containment.
• Ensures compliance with all applicable regulatory, accreditation, and legal requirements, including EMTALA, CMS Conditions of Participation, and Joint Commission standards.
• Leads emergency preparedness, disaster response planning, and coordination with hospital and community partners during mass casualty events or system disruptions.
• Builds collaborative relationships with internal departments and external stakeholders to support operational integration and organizational priorities.
• Uses performance data and quality metrics to identify trends, monitor outcomes, and guide continuous improvement initiatives.
• Supervises managers and supervisors, establishes performance expectations, provides coaching and development, and promotes workforce engagement and retention.
• Performs other duties as assigned in support of emergency services leadership.

Security

This position is security-sensitive and…