Associate Director, Access & Reimbursement – Oncology​/Neuro – North Texas

Major Accountabilities

• Provide field-based (in-person/virtual as needed) education to accounts on access and reimbursement topics in support of aligned product strategy.
• Serve as patient access and reimbursement lead in B2B discussions with account executives; manage pull-through and downstream operations.
• Educate providers/staff on programs and integration into office workflows; support ordering, payment, inventorying, and product returns/replacements.
• Analyze access/reimbursement problems; support provider-level third-party payer reimbursement barriers and identify trends locally/regionally/nationally.
• Support local coverage decisions; proactively communicate policy changes impacting access.
• Inform customers about manufacturer-sponsored patient support programs (e.g., co-pay).
• Interface with Patient Support Center/Access & Reimbursement Managers for case management, tracking, issue resolution, and staff education.
• Maintain compliance with NPC policies; handle PII appropriately (HIPAA/privacy).
• Identify and report adverse events via established systems.

• Assess access needs and develop/communicate a Plan of Action (POA).
• Educate HCPs on acquisition pathways and end-to-end buy-and-bill workflows (including centralized/decentralized acquisition and alternative channels).
• Educate stakeholders on ordering/payment/inventory and returns logistics; engage non-prescribers (pharmacy, administrators, financial counselors, revenue cycle managers).

• Bachelor’s required; business/biological science preferred; advanced degree preferred.
• 5+ years in pharma/biotech (Patient Services, Market Access, Sales, and/or account management), with 2+ years in specialty patient services practice support.
• Experience with highly complex practices/health systems; strategic proactive account management.
• Deep expertise integrating manufacturer-sponsored patient support programs; specialty pharmacy network experience.
• Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail) and Commercial/Medicare/state Medicaid in territory.
• Must live in assigned territory; travel 50%+.
• Driving is essential: fully valid/unrestricted driver’s license required.

• Present to C-level executives; strong cross-functional collaboration and communication/presentation skills.

• Health/life/disability; 401(k) with match; time off (vacation/personal days/holidays and other leaves).

• Expected salary range: $160,300–$297,700/year; includes performance-based cash incentive and possible equity eligibility.