Specialist-Youth Crisis Outreach Team

Job Details

Level: Experienced

Job Location:

DALLAS, TX 75251

Position Type:
Full Time

Education Level: 4 Year Degree

Salary Range: $62,500.00 - $65,500.00

Training:
Road Warrior

A complete application is required for consideration. Incomplete applications may not be considered. Each position requires a separate completed application.

Youth Crisis Outreach Team QMHP Specialist

North Texas Behavioral Health Authority (NTBHA), based in Dallas, is responsible for developing a collaborative system of care for children, adolescents and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. This position’s actions and work must align with NTBHA’s values, goals, policies and procedures, and meet all documentation standards and regulatory requirements.

The Youth Crisis Outreach Team Specialist will play a vital role in the implementation of the YCOT program, offering immediate support to children and youth along with their caregivers and families experiencing crisis situations. The purpose of the YCOT Specialist is to provide crisis intervention, screening, referral, relapse prevention, and follow‑up/case monitoring services for children and youth who are experiencing crisis situations within NTBHA’s catchment area.

This role involves trauma‑informed interventions, crisis resolution, and ongoing support to ensure the well‑being and mental health stability of the individuals served.

Work involves developing and maintaining professional contact with clients, client families, and service providers for medical, social, educational, psychiatric and related service needs to specifically reduce client crisis experience. YCOT is operational 24hours a day, 7days a week, 365days a year, on a month‑to‑month rotating schedule.

Travel is required as part of this role’s duties. Travel can vary from 20% to 100% per day and includes all counties within NTBHA Catchment area (Dallas, Ellis, Hunt, Kaufman, Navarro & Rockwall Counties). This role may require use of a fleet vehicle and/or a personal vehicle for business needs, including field and home visits, offsite meetings, co‑located sites, and pickup items for business needs.

Transport of individuals is only allowed with a company vehicle and approval from management.

• Bachelor’s degree in psychology, social work, or a related behavioral health field.
• Minimum of two years of experience in community mental health working with children & youth having severe persistent mental illness and substance use disorders that includes crisis services.
• Familiarity with relevant laws and regulations governing crisis services for children and youth.
• Experience in working case‑management with children & youth or field crisis response teams.
• Knowledge of trauma‑informed care principles and strategies.
• Experience in providing psychosocial education, skills training, or assessments, particularly with the target population.
• Experience with participating in a treatment team that develops and monitors treatment plans for persons with severe persistent mental illness and substance use disorders.
• Knowledge of the Texas crisis response requirements.
• Knowledge of the various community resources and providers within the NTBHA service area including supportive housing and employment, shelters, food banks, social service agencies, charities, medical and behavioral health providers, and other resources for the indigent population.
• Possess and maintain a valid driver’s license. Pass and maintain a clear background record as required for healthcare organization under state and federal contracts in addition to requirements for working with the telehealth system as needed.