County Room Program Manager

Job Overview

Position Title: Hunt County Living Room Program Manager

Location:

Dallas, TX
Job Type: Full Time

Education:

Bachelor’s degree in psychology, social work, or related behavioral health field (Master’s preferred).
Travel: up to 25% within the NTBHA catchment area.

• Oversee Care Coordinators and Drop Off Coordinators, ensuring timely intervention at the least restrictive level of care.
• Train and supervise program staff in day-to-day operations across all programs represented at the Living Room location.
• Provide consultation, oversight, and data management for ELR staff, including maintaining records, preparing reports, and ensuring compliance with documentation standards.
• Conduct monthly chart reviews, provide feedback, and support staff development.
• Monitor staff schedules, manage caseloads, and ensure adequate coverage for programs.
• Facilitate staffing decisions, collaborate with internal departments, law enforcement, hospitals, and community agencies.
• Offer skills training and case management to staff and individuals at risk of recidivism, hospitalization, or homelessness.
• Assist the Director with monthly staff self-evaluations, feedback, and data collection for reporting.
• Oversee safety compliance, building checklists, and required fire drills.
• Provide trauma-informed, resilience-oriented care with cultural humility.
• Travel and use designated fleet vehicles as required; maintain personal vehicle for business needs.

• Bachelor’s degree in psychology, social work, or related behavioral health field;
  Master’s preferred.
• One or more years of direct care experience with individuals with serious mental illness and/or substance use disorders, preferably in psychiatric crisis settings.
• Experience in treatment team roles involving development and monitoring of treatment plans.
• Current knowledge of community resources, providers, and social supports for homeless and indigent populations within the NTBHA service area.
• Knowledge of HHSC programs, Texas Resilience and Recovery, CMBHS, and CARE systems.
• Valid driver’s license, reliable transportation, and car insurance.
• Proficiency with PC and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong organizational, clinical, communication, and interpersonal skills.
• Ability to work independently, make decisions under rules and regulations, and manage budgetary guidelines.

• 457(b) plan
• Paid time off
• Health, dental, and vision insurance
• Health savings account
• Flexible spending account
• Tuition reimbursement