Health Informaticist​/Principal Trainer

Hours of Work :40

Days Of Week :5

Work Shift :

Job Description :

Job Purpose:

The primary purpose of the ASAP and Willow Health Informaticist (HI) / Principal Trainer (PT) is to serve as an expert for the Epic application and assist the work activities of the training team as assigned. Using evidence-based practice, the ASAP/Willow PT contributes to patient safety by building, testing, and maintaining the training environment, as well as developing and maintaining training materials.

The ASAP/Willow PT will serve as a point of contact for their respective applications and will work closely with members of the Health Informatics Training (HIT) team and Credentialed Trainers (CT) to achieve the goal of providing training and building & maintaining training environments.

The ASAP/Willow PT maintains the ongoing service relationships between the HIT department and its direct application customers and is a liaison to other departments and entities. They will assist in coordinating all issues that arise during the application implementation for their respective team and must be very knowledgeable of the organization's policies, procedures, and business operations.

Education:

Bachelor's Degree in healthcare informatics, nursing, or other related field preferred.

Equivalent work experience in healthcare can replace the educational requirement.

Preferred Licenses and/or

Certifications:

Certification in an Epic Application Module preferred; otherwise primary Epic Application module ( ASAP and Willow ) certification obtained within first six months.

Licensure as a Registered Nurse preferred - if licensed, maintains current licensure.

Related Work Experience, Knowledge and Other

Skills:

One or more years of experience implementing or supporting electronic health record applications is preferred.

Beginner Microsoft Office skills.

Excellent written, oral, instructional, presentation and interpersonal skills focused on motivation and positive attitude. Highly self-motivated, directed and change oriented. Very strong customer orientation.

Ability to analyze highly complex systems and workflows.

Ability to conceptualize, plan, organize, coordinate, and manage the work assigned within the department.

Ability to communicate concepts in concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.

Ability to manage assigned tasks and activities associated with an intended outcome and timeline.

Ability to use appropriate interpersonal skills to give information to and receive information from coworkers and clients in a tactfully and professional manner.

Ability to develop new skills.

Ability to collaborate and build consensus with stakeholders, and at time ensuring convergence.

Ability to understand and adhere to operational standards, policies, and procedures.

Ability to identify risks and issues and report to HIT Leadership in a timely manner with resolution or recommended.

Ability to identify and recommend solutions for new and unfamiliar challenges.

Ability to analyze data, draw conclusions and interpret results.

Familiar with current issues and trends in healthcare and clinical operations in a healthcare system.

Healthcare knowledge base that promotes a high level of credibility with organization end users and executives.

Knowledge of Epic Software as well as other information systems, clinical software, and computer applications used in a healthcare setting.

Understanding of Software Development Life Cycle (SDLC).Demonstrates basic knowledge of change management principles and team work.

Long hours may be required for resolution of system issues impacting patient care; weekend availability may be expected for system upgrades, maintenance, or technical issues.

Job Role s/Responsibilities:

Duty 1:
Works collaboratively with team members and informs leadership of all events pertaining to the operations of assigned applications and assigned projects.

Duty 2:
Under the direction of the HIT Leadership is able to communicate user needs and problems and determines feasibility of solutions, using clinical knowledge and hospital experience to assist in supporting clinical applications.

Duty 3:
Analyze business/clinical needs and requirements for Epic application supported to gain approval from Senior Health Informaticists or Team Lead.

Duty 4:
Gather information and evaluate the operational workflow applied to the system.

Duty 5:
Create system specifications from user requirements and…