Medical Assistant Coordinator

Job Description - Medical Assistant Coordinator (975042)

Job Description

Medical Assistant Coordinator - ( 975042 )

Description

Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Works under general supervision to provide Medical Assistant operations and provide clinical, operational, and workflow support in a patient care setting. Serves as a resource for staff, supports training and development activities, and promotes efficient, safe, and patient-centered clinic operations.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Required

• Education
  High School Diploma or GED equivalent

• Experience
  2 years of experience as a Medical Assistant, Certified Medical Assistant, Patient Care Technician, or related patient care role in a clinic or healthcare setting

• Licenses and Certifications
  (BLS) BASIC LIFE SUPPORT Course accredited by the American Heart Association (AHA) or American Red Cross (ARC) Upon Hire and Current MOA Certification required, through one of the following organizations Upon Hire (CMA) CERT MEDICAL ASSISTANT American Association of Medical Assistants or (RMA) REG MEDICAL ASSISTANT American Medical Technologists Association or (NRCMA) NAT REGD CERT MEDICAL ASSISTNT National Association for Health Professionals or (NCMA) NAT CERT MEDICAL ASSISTANT National Center for Competency Testing or (NHA-CCMA) Nat Hlthcareer Cert Clin Med Asst  (RMA) REG MEDICAL ASSISTANT American Allied Health

Preferred

• Education
  Associate's Degree in healthcare-related field

• Experience
  1 year of experience in a lead, coordinator, or senior Medical Assistant role Experience supporting staff training, onboarding, workflow coordination, or clinic operations

• Coordinates daily Medical Assistant staffing assignments and workflow activities to support efficient clinic operations and patient care delivery.
• Monitors clinic workflow, identifies operational issues, and recommends process improvements to promote efficiency, quality, and patient satisfaction.
• Serves as a resource for Medical Assistants and assists with problem-solving, workflow questions, and escalation of operational concerns.
• Assists leadership with staff scheduling, attendance monitoring, timekeeping review, and coordination of staffing resources.
• Supports recruitment, onboarding, orientation, training, competency validation, and cross-training activities for Medical Assistant staff.
• Serves as a preceptor and mentor and coordinates onboarding activities for new employees.
• Provides ongoing feedback regarding employee performance, training needs, and development opportunities to clinic leadership.
• Supports leadership in maintaining compliance with departmental policies, regulatory requirements, and organizational standards.
• Serves as a liaison with medical practitioners, nursing staff, and other departments to facilitate effective communication and coordination of clinic operations.
• Maintains patient confidentiality and promotes appropriate handling of patient information in accordance with organizational policies and procedures.
• Oversees assigned quality and compliance activities, including point-of-care testing oversight, quality assurance processes, competency validation, and audit…