Clinical Dual Case Manager; Bilingual

Clinical Dual Case Manager (Bilingual Preferred)# Metrocare - Future Opportunities## Clinical Dual Case Manager (Bilingual Preferred)
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Dallas, Texas:
Full time:
Posted Yesterday:
R-101255

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services.

Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
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* Job Description:

** JOB DESCRIPTION

GENERAL DESCRIPTION:

The mission of Metrocare is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.  Our Center values integrity, quality, diversity, and perseverance. We are an agency committed to quality, accountability and culturally/gender-responsive and trauma-informed care to individuals experiencing serious mental illness, substance misuse, development disabilities, and/or co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families, and individuals we serve.
The Metrocare Mental Health and Primary Care Division includes several outpatient locations that provide a wide array of therapeutic services, including medication management, counseling, skills training, and case management.  The Dual Clinical Case Manager II position provides psychosocial/rehabilitative services to both adults as well as children/adolescents with severe and persistent mental illness as well as serious emotional disturbance. Services may include, but are not limited to, ongoing assessment of clinical needs and social drivers of health, assessment, development of measurable treatment goals and objectives, referral/linkage/advocacy, monitoring, crisis intervention and continuity of care.  

The population of focus tends to be of higher need requiring weekly to biweekly follow up.  Given the needs of those served, this position is expected to serve adults and children/adolescents face to face or via both video and audio technology for 60-70% of services.  The overall goal of this position is to maximize the individual’s potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community.

** Bilingual Preferred
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions listed here are representative of those that must be met to successfully perform the job.
Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team.  Ensure authorization for clinical services.
Complete a psychosocial assessment on each new admission.  Formulate individual recovery plan based on assessment findings.  Develop measurable objectives and goals agreed upon by the individual.
Actively assist in obtaining and modifying goals as needed.  Document attempts to involve individual, service providers, and caregivers unless opposed by the individual) in service plan process.
Review recovery plans every three months for individuals or as clinically indicated.  Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client.
Actively engage and document all individuals assigned to caseload.  Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Encourage individual to attend staffing. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect treatment.  Follow-up assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team.  

Follow-up within 24 business hours on assigned individuals who access…