Group Reservations Coordinator - Hilton Anatole

Overview

Group Reservations Coordinator – Hilton Anatole (HOT0

CAAJ)

Hilton Anatole is seeking a Group Reservations Coordinator to join our team. This AAA 4-Diamond property features over 1,600 rooms, 600,000 square feet of event space, and seven dining options. Our 50+ team members report to the Director of Front Office.

Location:

Hilton Anatole, 2201 North Stemmons Freeway, Dallas, TX 75207

Shift Pattern:
Monday - Friday from 8:30am to 5:00pm

Pay Rate: $21.00 per hour

The ideal candidate will have previous hotel experience, be detail-oriented, able to multi-task, and provide excellent customer service. Front office experience and OnQ are preferred.

• Process group reservation information including rooming lists, suites, resumes, and billing requirements.
• Communicate and verify information between Meeting Planners, Housing Bureaus, Meetings and Conventions, and Front Office.
• Process reservation request calls as appropriate and assist internal and external customers.
• Coordinate and implement department activities and projects.
• Provide clerical support and assistance to management.

• Previous hotel experience preferred
• Detail-oriented with strong multi-tasking abilities
• Excellent customer service and communication skills
• Front office experience and OnQ knowledge is a plus

• Hospitality, Integrity, Leadership, Teamwork, Ownership, and a sense of urgency
• Quality, Productivity, and Customer Focus

Hilton supports the mental and physical wellbeing of team members with programs and benefits such as:

• Daily Pay access
• Medical insurance coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Educational benefits through Guild Education
• 401K with company match
• Hilton Shares (ESPP) with 15% discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

Available benefits may vary by property terms and conditions and applicable collective bargaining agreement.

Hilton is a leading global hospitality company offering accommodations across luxury, extended-stay, and mid-priced segments. Our vision is to fill the earth with the light and warmth of hospitality, creating remarkable experiences with our Team Members at the heart of it all.