Seasonal Pool Server; Pomelo

Position: Seasonal Pool Server (Pomelo)
Who We Are

Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District's first hotel, Hôtel Swexan.

The hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspiration from the world's greatest cities - New York, London, and Paris - together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost - in culture and conversation. The hotel is a world of its own, a meeting place, a hideaway, and a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District's hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls and encounter the young at heart.

Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Pomelo

Pomelo is the hotel's rooftop pool bar, inspired by the divine silhouettes of the Mediterranean. Hotel guests only can lounge the day away poolside or enjoy a cabana-side cocktail in the company of the unmistakable Texas sunset.

Pomelo is open for hotel guests and private membership club only.

Summary

The Server is responsible for the service of food and alcoholic beverages, soft drinks and food in an efficient and professional manner using standards and procedures as set by the Hôtel Swexan training manual.

Job Functions

Operations

• Assist the other servers monitoring and coordinating the day-to-day operations of his/her section during each shift and ensures all FOH SOP's (including HACCP) are duly followed and fully executed.

• Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role.

• Prepare drinks in accordance with proper mix ratios and deliver to guest in a pleasant manner.

• Ensures a spotless service is delivered to all guests anytime, and that their needs and expectations are fulfilled to the highest level and down to the smallest details.

• Ensure his unit is well maintained and that all equipment's, materials and utensils are always in perfect working conditions. Arrange for maintenance and repair of equipment and other services. Reports any defect to the Restaurant Manager.

• Pro-actively greet guests warmly and provide pleasant and comfortable experience.

• Maintain a current knowledge of bar inventory and mixed drink recipes.

• Have a good understanding of food, wine, cocktails, and beers.

• Maintain a good understanding of current events to be able to engage with guests in appropriate conversation.

• Communicate effectively with restaurant manager, servers, and host/hostess as appropriate to ensure the guest experience is as enjoyable and effortless as possible.

• Engage guests with a pleasant greeting and take drink orders in accordance with HH bar service standards.

• Must be TIPS certified or similar State requirement.

• Takes orders from customers or Bar Waiter/Waitress.

• Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks.

• Slices and pits fruit for garnishing drinks.

• Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct.

• Replenishes bar snacks such as chips, pretzels, and nuts.

• Follow HH food and beverage standards and procedures, using HH training manual.

• Fill out requisitions, par, and supply lists.

• Have full knowledge of and fully comply with the state liquor laws.

• Perform all duties in a safe manner and monitor those actions of others.

• Must be pleasant, hospitable, and attentive to guests always.

• Must be knowledgeable of HH information to assist guests at any time.

• Relay any guest…