Manager, Hospitality ​/ Hotel ​/ Catering

About Vandelay Hospitality Group

For over a decade, Vandelay Hospitality Group has defined what it means to deliver iconic, enduring hospitality experiences. With a growing portfolio of distinctive brands such as Hudson House, Drake's Hollywood and Anchor Sushi Bar, we are driven by a passion for craftsmanship, connection, and the pursuit of excellence. Every Vandelay concept celebrates the spirit of American dining: timeless spaces, genuine warmth, and an uncompromising commitment to quality that leaves a lasting impression on every guest who walks through our doors.

What truly distinguishes Vandelay is our commitment to growth; for our company and for our people. As we expand into new markets nationwide, we continue building meaningful pathways for development at every level. Managers receive the tools, mentorship, and visibility needed to grow their careers within an organization that values initiative, performance, and a true passion for the craft of hospitality.

As a Manager at D.L. Mack's, you’ll play a key role in bringing our vision to life each day. This role is more than overseeing operations; it’s an opportunity to model our culture, support excellence on every shift, and contribute to experiences that define modern hospitality. You’ll lead by example with purpose and authenticity, support a high‑performing team, and ensure our daily operations run smoothly, efficiently, and in alignment with the elevated standards that set Vandelay apart.

• Support the General Manager in leading, coaching, and developing a high-performing team that embodies Vandelay’s culture and hospitality standards.
• Lead daily floor operations with confidence and professionalism, ensuring seamless service and a consistently elevated guest experience.
• Model warm, polished hospitality and empower team members to create memorable moments for guests.
• Respond to guest concerns with professionalism and a solutions-focused mindset, turning challenges into opportunities to exceed expectations.
• Assist with training, onboarding, and continuous development of team members, ensuring strong performance and adherence to VHG standards.
• Help oversee scheduling, shift planning, and labor management to balance business needs with staffing efficiency.
• Maintain vibrant floor presence by supporting service teams, reinforcing standards, and ensuring exceptional pacing, execution, and communication.
• Support the monitoring and achievement of key financial metrics, including labor, inventory, COGS, and operational efficiencies.
• Uphold food safety, sanitation, and cleanliness standards across all areas of the restaurant.
• Partner with culinary leadership to ensure menu execution, product quality, and presentation meet Vandelay expectations.
• Ensure compliance with company policies and all local, state, and federal regulations.
• Assist with inventory management, purchasing, and proper storage and rotation of products to ensure quality and cost control.
• Help maintain the physical and aesthetic upkeep of the restaurant, ensuring a polished and inviting environment for guests and team members.
• Lead pre-shift meetings and support communication between front-of-house, back-of-house, and leadership teams.
• Use guest feedback and real-time observations to drive continuous improvement in service, hospitality, and operational flow.
• Uphold disciplinary protocols with fairness and consistency, supporting a culture of accountability and growth.

• High school diploma or GED required;
  Bachelor's Degree in Restaurant / Hospitality Management or similar field of study strongly preferred.
• 2+ years of full-service restaurant experience preferred, but not required.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Trustworthy, detail-obsessed and open to constructive feedback.
• Exceptional communication skills both written and verbal.
• Desire and natural ability to engage guests, exuding an infectious commitment to guest service at all times.

• Medical, Dental and Vision benefits available.
• Paid Time Off.
• Dining discounts at all Vandelay Hospitality Group concepts.
• Professional development and career…