Hospitality Event Staff SMU

Description

Rhino Sports & Entertainment Services, a division of REVELxp, is a premier event staffing company specializing in delivering exceptional guest experiences at collegiate and professional sporting events across the country. At Rhino, we believe that every guest matters, and our team plays a crucial role in creating a safe, enjoyable, and memorable atmosphere at every event.

This seasonal, part‑time, event‑based position is available for the NCAA football and basketball seasons, with shifts scheduled between August and March. As a Premium Hospitality Event Staff Member at Southern Methodist University (SMU), you will be an essential part of the game‑day experience, working directly in exclusive, high‑end spaces during SMU Football and Men’s Basketball home games. These spaces include premium clubs, suites, and donor lounges—areas that cater to VIP guests, high‑level donors, alumni, and university partners.

This role is ideal for individuals who are passionate about customer service, enjoy working in fast‑paced environments, and take pride in delivering exceptional, detail‑oriented guest experiences. You will represent both Rhino Sports and SMU, ensuring that each guest feels valued and supported from the moment they arrive until the end of the event.

• Uphold a professional and welcoming atmosphere in all premium areas.
• Manage guest expectations with grace and efficiency, even under pressure.
• Serve as the first point of contact for guests in luxury seating and hospitality areas.
• Collaborate with SMU Athletics and venue partners to maintain smooth event operation.

• Must be 18 years or older.
• Prior experience in hospitality, customer service, or event staffing preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to stand for extended periods and navigate event venues.
• Availability to work nights, weekends, and holidays during the event season (August–March).

Hourly Rate Starting at $14.00/hr

All candidates must be authorized to work in the United States and successfully pass a criminal background check.

Rhino Sports and REVELxp are equal‑opportunity employers that value diversity. All employment is decided based on qualifications, merit, and business needs.