LN Venues, Logistics Manager- of Blues Dallas

About the Role

Responsible for the coordination and execution of all events contracted by the Sales Department.

• Coordinate all aspects of operational set-up and break down of events (equipment needs, rental needs, and station set-up).
• Assist the Production department with all aspects needed for an event.
• Act as liaison between client and House of Blues team members throughout the event.
• Execute admission tickets and retail requests for special events.
• Verbally communicate in a calm, positive manner during the function with kitchen, service, beverage, and guest host to ensure timely execution, quality of service and adherence to federal, state and local safety & health regulations and HOB standards.
• Maintain a neat, clean and well‑groomed appearance (specific HOB standard).
• Conduct event pre‑shift with Operations Managers and communicate event specifics at Team Member pre‑shift.
• Assure seamless transition for client from Sales Department to Operations Manager during the event.
• Handle all aspects of the special event once the special event order (SEO) has been distributed.
• Maintain files in proper order after the special event order has been distributed.
• Conduct site inspections and walk‑throughs with clients as requested by Sales Manager / Department of Sales.
• Assist Sales Manager(s) as requested with special client needs.
• Conduct meetings such as the SEO meeting and Production meeting.
• May be required to work varying schedules to reflect business needs of the venue.
• Verify deposit/payments tracking schedules with Sales Manager.
• Properly execute and complete all post‑event paperwork:
  Party Recap Sheet, Captain’s Report and receipts.
• Responsible for proper settlement or payment on the night of event with client and enter billing information into Micros system to generate final guest check.
• Manage staff hours to ensure budget is not exceeded.
• Train staff on proper techniques and etiquette for service.
• Assist staff and captains with event execution according to event order and HOB standards.
• Produce weekly banquet summary for all events – includes number of team members, their scheduled hours, and verify staffing handled by Operations Managers.
• Oversee attendance according to schedules, adjust and reassign server stations as necessary to provide quality service.
• Maintain and order all linen inventory & cleaning.
• Order equipment, maintain inventory/par levels, and report deficiencies to DOS.
• Order specialty items sold by Sales Manager and upsell to client as opportunities arise.
• Ensure equipment rentals for special events are ordered and returned to vendors.
• Obtain permits as needed.
• Possess comprehensive knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings and etiquette.
• Working knowledge of fine dining, strong food and wine knowledge and sequence of service (specific to Foundation Rooms).
• Have basic mathematical skills.
• Be able to operate various food and beverage equipment present at functions.
• Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling; must walk and stand for long periods.
• Ability to lift and carry objects up to 35 pounds.
• Work in a very fast‑paced environment with noise and interruptions; must change activity frequently.
• Possess working relationship judgment.
• Demonstrate accountability quality.
• Show accuracy of work dependability.
• Exhibit reliability in written and verbal communication.
• Initiate development for self and subordinates.
• Reach profit margins for enhancements sold.

• High school diploma.
• Working knowledge of restaurant & music hall operations: event planning, food preparation & presentation, menu planning, food costing, computers (word processing, database spreadsheets).
• Entry‑level knowledge of legal and HR issues within hospitality (federal, state, local regulations regarding liquor, labor, health code) and POS systems.
• Exhibits positive attitude, excellent written and verbal communication, high level of organization & follow‑through skills, assertive communication, personal integrity.
• Ability to handle multiple projects…