Assistant General Manager

PADEL
39 is looking for a highly organized, proactive, and detail-oriented Assistant General Manager to support the General Manager in overseeing the daily operations of our North Dallas location. This position is based at our North Dallas club and serves as the General Manager's right hand. The Assistant GM will be responsible for ensuring operational excellence, exceptional hospitality, flawless event execution, and consistent team performance.

This is a hands‑on leadership role requiring someone who enjoys solving problems, taking ownership, improving systems, and ensuring every detail is executed to the highest standard.

• People:
  Day-to-day leadership of the front desk and all hourly front-of-house staff. Shift-level coaching, scheduling, onboarding, and accountability. A culture where standards are clear and people want to stay.
• Hospitality and F&B:
  Floor presence and service execution every shift. Bar, lounge, and daytime café. TABC compliance. Inventory, ordering, food‑vendor coordination, daily reconciliation, and invoice processing (Margin Edge).
• Operations:
  Daily open and close, walkthroughs, and checklists. Booking oversight in Playtomic and Playbypoint. Facility and maintenance follow-through. SOPs held and improved. Operational reporting to the GM.
• Events:
  Operational execution of tournaments, corporate, social, clinics, and member events. Run‑of‑show with a named owner on every line. Vendor and staffing coordination, setup, breakdown, and real‑time problem solving.
• Member
  
  Experience:
  
  Every member and player gets a premium experience. Courts, locker rooms, lounge, and common areas always ready. Concerns resolved fast.

• Three or more years managing a full-service bar, restaurant, or multi-concept venue.
• Proven leadership of hourly teams. You coach people, not just tasks.
• Strong operational instincts: scheduling, labor, reconciliation, inventory.
• Experience managing food vendors and vendor relationships.
• Comfortable with POS and scheduling systems (Union POS, 7shifts, Playtomic, Playbypoint, Margin Edge, Gusto). You learn new tools fast.
• TABC certification, or willingness to obtain it before opening.
• Ability to pick up padel club operations quickly.
• Available evenings and weekends during events and peak service.
• Opening or startup experience is a plus.