Valet Cashier Attendant

Overview

The Valet Cashier is responsible for processing valet parking transactions while delivering exceptional guest service in a luxury hospitality environment. This role supports valet operations across the hotel front drive, cashier booth, office, and event pay stations, ensuring accuracy, efficiency, and a positive guest experience always.

• Greet guests in a friendly and professional manner
• Answer questions and resolve basic customer concerns promptly
• Provide clear instructions to guests regarding valet procedures, pricing, and validations
• Accurately process valet parking payments using cash, credit/debit cards, room charges, and hotel POS systems
• Perform basic administrative tasks such as filing, data entry, reporting, and record-keeping
• Communicate with supervisors regarding discrepancies or issues
• Operate front drive podium, cashier booths and portable pay stations
• Manage customer lines efficiently while maintaining accuracy and professionalism
• Adapt to high-volume, fast-paced event environments
• Coordinate with valet attendants and event staff to ensure smooth operations
• Follow event-specific procedures, schedules, and protocols
• Follow company security policies guidelines
• Maintain a clean and organized work area in all assigned locations

• Must have excellent communication skills.
• Previous customer service experience required, in hospitality strongly preferred.
• Must be able to work well under pressure, in a fast-paced environment.
• Must have flexible availability, including days, nights, weekends and holidays.
• Ability to stand for extended periods, up to 8 hours, and work outdoors.