Overnight Supervisor, Rooms Division

Organization
- Thompson Dallas

At Thompson Dallas, we believe hospitality is personal. Located within The National in the heart of Downtown Dallas, Thompson Dallas blends striking design, exceptional dining, and a vibrant social atmosphere to create experiences that are distinctly local and unmistakably Thompson.

Our hotel features 219 thoughtfully designed guestrooms, including 52 suites, signature dining experiences, more than 20,000 square feet of event space, a resort‑style pool, spa, and curated experiences that connect guests to the energy and culture of Dallas.

We are seeking an Overnight Supervisor to support our Rooms Division by providing operational leadership and hands‑on support across Front Office and Housekeeping. This role will also serve as a liaison and trusted partner to other hotel departments, including Engineering and Security, facilitating clear communication and coordinated follow‑through to support seamless operations and exceptional guest experiences.

The Overnight Supervisor will oversee the Front Office and evening Housekeeping teams during assigned shifts, ensuring that service is timely, professional, and in compliance with hotel standards.

This is an excellent development opportunity for a hospitality professional who is ready to expand their experience, take on greater responsibility, and grow into broader Rooms Division leadership. The position is both operational and hands‑on, with the expectation that the Overnight Supervisor will provide coverage and direct support in Front Office and Housekeeping as needed.

At Thompson Dallas, we believe hospitality is personal. Located within The National in the heart of Downtown Dallas, Thompson Dallas blends striking design, exceptional dining, and a vibrant social atmosphere to create experiences that are distinctly local and unmistakably Thompson.

Our hotel features 219 thoughtfully designed guestrooms, including 52 suites, signature dining experiences, more than 20,000 square feet of event space, a resort‑style pool, spa, and curated experiences that connect guests to the energy and culture of Dallas.

We are seeking an Overnight Supervisor to support our Rooms Division by providing operational leadership and hands‑on support across Front Office and Housekeeping. This role will also serve as a liaison and trusted partner to other hotel departments, including Engineering and Security, facilitating clear communication and coordinated follow‑through to support seamless operations and exceptional guest experiences.

The Overnight Supervisor will oversee the Front Office and evening Housekeeping teams during assigned shifts, ensuring that service is timely, professional, and in compliance with hotel standards.

This is an excellent development opportunity for a hospitality professional who is ready to expand their experience, take on greater responsibility, and grow into broader Rooms Division leadership. The position is both operational and hands‑on, with the expectation that the Overnight Supervisor will provide coverage and direct support in Front Office and Housekeeping as needed.

• Shifts will generally be 8.5 hours in duration, starting anywhere between 7 pm until 11 pm typically from Tuesday through Saturday, based on operational needs.
• Schedule requirements may vary and evolve based on hotel occupancy, events, weekends, holidays, and other business needs.

• Serve as the primary Rooms Division point of contact during assigned evening and overnight shifts, providing operational leadership and hands‑on support across Front Office and Housekeeping.
• Supervise, train, coach, and support Front Office and Housekeeping colleagues, including directing daily work, resolving issues, and providing shift…