Housekeeping - Turndown Attendant

Overview:

Omni Hotels & Resorts is seeking Housekeeping Turn Down Attendant for the Omni Dallas Hotel! To provide turndown services of guest rooms, and any additional duties as assigned in accordance with Omni standards.

• Responds to all guest requests appropriately.
• Always greet our guests warmly with a smile, call them by name whenever possible.
• Responsible to provide turndown services for assigned number of guest rooms.
• Perform all the functions of a Room Attendant and Housekeeping Houseperson as needed and warmly greet all of our guests.
• To provide full servicing of guest rooms upon request.
• Offer assistance and information to our guests.
• Removes room service trays from guest rooms.
• Responsible for restocking caddies and refilling chemical bottles for Guest Room Attendants.
• Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably.
• Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards.
• Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by management.

• Excellent customer service and verbal communication skills.
• Maintain a professional business appearance, attitude, and performance.
• Prior housekeeping experience 1-2 years required or other relevant environmental services experience.
• Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting.
• Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Must meet standards of appearance and maintain a high level of personal hygiene at all times.
• Ability to communicate both verbally and in writing in English with guests, management, and co-workers.