Human Resource Manager

Job Overview

The Human Resources Manager partners with senior leadership, managers, and supervisors of the assigned area and serves as a consultant on Human Resources related issues. The HR Manager takes the lead in handling associate issues supporting the organization. This individual has primary responsibility for employee relations, talent management (including succession planning), HR administration, risk management, and compliance. The Human Resource Manager may also be responsible for other areas within HR including leaves of absence, workers' compensation, leadership development, talent management, benefits, and an understanding of payroll.

Note: Ideal candidate will have strong employee relations background supporting multiple sites within a medium to large sized organization.

First Service Residential will compensate the successful candidate in accordance with the posted range. Salary or wages paid will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client’s property, the salary or wage will also be premised upon the client’s directive. The base pay range is subject to change and may be modified in the future.

• Partners with leadership in employee relations and ensures policies, procedures and practices comply with applicable provisions of federal, state, and local laws and regulations including analysis, maintenance and communication of records and files required by law or local governing bodies or agencies.
• Supports leadership in the development and retention of a high performing culture.
• Partners with leaders and the Talent Acquisition team to identify, evaluate, and great talent for various roles within the area of responsibility.
• Ensures robust on-boarding plans to effectively integrate new associates.
• Analyzes causes of turnover and suggests approaches to drive improvements in associate retention.

• Educates and coaches leaders on performance management processes for developing associates’ potential and rewarding competencies First Service Residential needs to succeed.
• Partners with supervisors to coach associates to maximize performance and implements performance improvement plans with non-performing associates.
• Acts as an advisor to managers on employment issues, promotions, performance issues and terminations.
• Manages and resolves employee relations issues, including all Ethics Hotline concerns, and conducts effective, thorough and objective investigations.

• Coaches leaders and associates on the First Service company culture to support company goals and drive associate satisfaction and to ensure the teams exemplify core values.
• Recommends organizational structure and staffing levels to accomplish company goals and objectives.
• Partners with leaders on associate engagement, including building and executing associate engagement plans based on feedback from the Associate Engagement survey.

• Analyzes trends and metrics in partnership with HR Director to develop solutions, programs and policies.
• Provides timely and accurate reporting to stakeholders to guide decision-making; leverages technology to recommend how to streamline and enhance HR operations.

• Partners with business leader to manage the HR side of takeover account integrations, including culture, change management, benefits, compensation, incentives, performance, organizational structure, communication, redundancies, policies, and others.

• Ensures local compliance with federal, state, and local labor law and reporting requirements, including EEO, ADA, FMLA, DOL, workers' compensation, DFEH, and OSHA.
• Works closely with HR Director in preparation of information or investigations required for compliance.
• Performs other duties as needed.

To perform this job successfully, an individual must be able to perform each performance requirement satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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