Sr. Payroll and Benefits Administrator

OUR MISSION The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

Position Summary:

The Senior Payroll and Benefits Administrator is responsible for leading payroll and benefits administration for more than 200 employees, ensuring accurate and timely payroll processing, benefits administration, HRIS management, and compliance with federal and state regulations, agency policies, and benefit plan requirements. This position serves as the organization's subject matter expert for payroll and benefits, develops and maintains payroll procedures, supports audits, and partners with Human Resources and Finance to strengthen internal controls and improve operational efficiency.

This position follows the agency's approved hybrid work schedule.

As the Senior Payroll and Benefits Administrator, your work directly supports every employee at The Family Place. By ensuring payroll is accurate, benefits are administered effectively, and employees receive exceptional service, you help create a positive employee experience and strengthen confidence in the organization's payroll and benefits programs. Your commitment to accuracy, compliance, and continuous improvement allows staff to focus on delivering life-changing services to survivors of domestic violence.

Key Responsibilities:

Payroll Administration Administers and processes accurate bi-weekly payroll for full-time, part-time, temporary, and PRN employees utilizing the organization's HRIS/payroll system.

Reviews payroll for accuracy prior to processing, including earnings, deductions, taxes, overtime, paid leave, benefit deductions, and funding allocations.

Processes personnel transactions including new hires, rehires, promotions, compensation changes, retroactive payments, supplemental payrolls, garnishments, retirement contributions, expense reimbursements, and voluntary deductions.

Oversees employee separations, final pay, severance payments, and COBRA-related payroll transactions in compliance with applicable laws and agency policy.

Researches and resolves payroll discrepancies and recommends process improvements to enhance accuracy and efficiency.

Maintains payroll calendars and ensures all payroll deadlines are consistently met.

Prepares payroll reports and reconciliations for Human Resources, Finance, and leadership.

Benefits Administration Administers all employee benefit programs in accordance with plan documents, carrier requirements, and applicable regulations.

Processes benefit enrollments, qualifying life events, terminations, retirement plan transactions, and other benefit changes.

Serves as the primary point of contact for employee benefit questions and coordinates issue resolution with insurance carriers, brokers, and third-party administrators.

Coordinates the annual Open Enrollment process, including employee communications, enrollment meetings, and system updates.

Maintains benefit eligibility records and ensures timely enrollment and termination of coverage.

Benefits Billing Reconciles monthly insurance invoices with payroll deductions and enrollment records.

Identifies and resolves billing discrepancies with insurance carriers and vendors.

Coordinates collection of employee underpayments and processes payroll adjustments as necessary.

Prepares premium reconciliation reports and ensures timely payment of benefit invoices.

HRIS Administration Serves as the functional administrator for payroll and benefits modules within the HRIS.Maintains employee records, compensation data, organizational structure, funding sources, leave balances, and benefit elections.

Performs routine audits to ensure HRIS data integrity.

Partners with system vendors to troubleshoot issues and implement enhancements.

Audits Performs routine payroll and benefits audits to ensure compliance and data accuracy.

Prepares documentation for workers' compensation, retirement plan, financial, and other regulatory audits.

Assists with preparation of annual retirement plan documentation, including Form 5500 support.

Maintains compliance…