Leave & Disability Specialist

ABOUT TOPGOLFTopgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers.

With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests.

WHAT WE'RE SEEKINGTopgolf is seeking a Leave and Disability Specialist to serve as the subject matter expert for the administration and processing of Topgolf's leave and disability policies, including STD/LTD benefit programs and ADA accommodations. This role partners with the Benefits team, vendors, Team Members, managers, payroll, and legal counsel to ensure Topgolf remains in compliance with all company, State, and Federal regulations.

Working with general supervision, you'll operate with significant autonomy and professional judgment, deli vering first-rate customer service, keeping Topgolf's leave and disability programs compliant, competitive, and equitable , and surfacing the business intelligence that supports strategic decision-making. The right person is a clear communicator, a steady problem-solver, and comfortable balancing empathy for Team Members with the rigor of complex, evolving regulations.

WHAT YOU WILL DOLeave & Disability Administration Administer and track leave of absence for all company leaves, including FMLA, disability/medical, military, and personal leaves, acting as a liaison between Team Members, Office Managers, and vendor

Provide guidance to Team Members and managers on leave of absence policies and procedures, advising Team Members on eligibility and managers on the status of approved leaves

Maintain effective communication with Team Members, managers, and the payroll department throughout the leave process

Administer disability accommodations in accordance with State and Federal regulations

Initiate the interactive process of accommodation: research reasonable accommodation options, identify and coordinate the final accommodation, and prepare the company's written response

Compliance & Policy Ensure compliance with FMLA and various state leave acts, as well as all other medical, personal, and military leaves

Effectively interpret FMLA and ADA implications as they relate to leaves of absence and disabilities

Provide training, advice, and assistance to managers in accordance with multiple, complex regulations and policies

Monitor new and evolving benefits legislation and provide compliance action recommendations

Assist with policy and procedural revisions, as well as special duties as assigned

Vendor & Cross-Functional Coordination Coordinate with the HR team and others to ensure legally compliant, best-practice leave and disability policies and procedures

Oversee and coordinate information with the external leave and disability vendor

Utilize internal and external vendor systems to run queries and format reports on a periodic basis

Maintain the confidentiality and security of data accessed during the course of daily activities

Perform additional tasks and support other projects as neededCORE COMPETENCIES FOR SUCCESSBeing Resilient Rebounding from setbacks and adversity when facing difficult situations .Demonstrates composure and professionalism under difficult circumstances.

Overcomes obstacles and learns from failures.

Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Communicates clearly, concisely, and professionally.

Listens with interest to what others have to say.

Customer Focus Building strong customer relationships and delivering customer-centric solutions.

Searches for ways to improve customer…