Associate, Hr Operations

Position: ASSOCIATE, HR OPERATIONS
About Cresset Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Recognized by Barron’s and Forbes among the nation’s top RIA firms, and as one of the industry’s best places to work,
* Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Job Description Cresset is seeking an Associate, HR Operations to join our Human Resources team. Reporting to the Managing Director, HR Operations, this role will support the day-to-day administration of Cresset’s employee benefits programs and broader HR operations, helping ensure employees receive a seamless and responsive HR experience.

The Associate will be responsible for benefits administration, employee data and HRIS maintenance, onboarding and offboarding, employee inquiries, reporting, and other core HR processes. This individual will also have the opportunity to contribute to HR projects and process improvements, including the development and adoption of AI-enabled tools and resources.

This is an ideal opportunity for an early-career HR professional who is highly organized, detail-oriented, service-minded, and interested in building broad HR experience.

Key Responsibilities Benefits Administration Administer employee benefit programs, including medical, dental, vision, life insurance, disability, flexible spending accounts (FSA), health savings accounts (HSA), retirement plans, wellness programs, and voluntary benefits.

Process new hire benefit enrollments, qualifying life events, annual open enrollment changes, and benefit terminations.

Audit benefit eligibility and enrollment data to ensure accuracy across HRIS, payroll, and benefit carrier systems.

Partner with benefit vendors and brokers to resolve enrollment discrepancies, employee questions, and other benefit-related issues.

Process and reconcile benefit invoices to support accurate and timely premium payments.

Serve as a resource to employees by answering benefit questions and helping employees understand available programs and enrollment options.

Support annual Open Enrollment activities, including employee communications, enrollment tracking, and follow-up.

Assist with wellness initiatives and other programs designed to support employee engagement and well-being.

HR Operations Maintain accurate and up-to-date employee information within the HRIS and personnel files.

Process employee transactions, including new hires, transfers, promotions, status changes, and terminations.

Support employee onboarding and offboarding, including preparing documentation and coordinating equipment and system access with appropriate internal teams.

Monitor HR inboxes, respond to employee inquiries, and route requests to the appropriate HR team members when needed.

Prepare employment verification letters, employee documentation, and other standard HR correspondence.

Support HR reporting, audits, data validation, and other compliance-related activities.

Serve as a backup for payroll processing to support business continuity.

Projects & Process Improvement Participate in HR projects and process improvement initiatives designed to enhance the employee experience and improve team efficiency.

Support the development of GPTs, AI-enabled tools, and other resources for HR team members, employees, and managers.

Identify and recommend opportunities to streamline or automate HR administrative processes.

Assist with employee engagement initiatives, HR events, and…