Lead, HR​/Recruitment, HR Generalist ​/ Talent Management

PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within a single operating model powered by our proprietary operating system, Alli. With more than 1,000 employees, PMG partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods. Our work has earned top industry honors, including Cannes Lions and Adweek’s Media Plan of the Year, and PMG has won 40+ workplace culture awards, including being the only company to rank among Ad Age’s Best Places to Work for 11 consecutive years.

At PMG, you’ll be part of a collaborative People & Culture team that cares deeply about creating a thoughtful, consistent, and well-run employee experience. Within our People Experience team, you’ll work across the organization to support employees through important workplace moments while helping strengthen the programs, processes, and technology that make those experiences possible.

Day to day, you’ll move across a wide range of People needs—from employee questions, accommodations, and employee relations processes to onboarding, immigration, contractor management, and program delivery. You’ll partner closely with HR Business Partners, Benefits, Payroll, Talent, Legal, and other teams to ensure employees receive clear, consistent, and thoughtful support.

Just as importantly, you’ll help us continuously improve how People & Culture operates. You’ll look for friction, question processes that could work better, and use data, technology, automation, and AI to build more scalable and effective ways of working.

If you’re a well-rounded People professional who enjoys variety, takes initiative, and is equally comfortable navigating a sensitive employee conversation and improving the process behind it, you’ll feel right at home here.

Serve as a trusted and accessible resource for employees navigating workplace questions, concerns, accommodations, transitions, and other key moments in the employee experience.

Manage assigned employee relations matters from intake through resolution, including documentation, coordination, follow-up, and recordkeeping, while recognizing when complex or high-risk matters require escalation.

Support performance and employee conversations in partnership with HR Business Partners, providing process expertise, documentation, and clear next steps.

Manage workplace accommodations from intake through implementation and follow-up, partnering with employees, managers, Benefits, Leave, Legal, HRBPs, and other stakeholders as needed.

Own and support People programs and experiences, including onboarding, New Hire Orientation, Elevate, and other employee development and engagement initiatives.

Manage program content, communications, logistics, stakeholders, and participant experience while using feedback and participation data to continuously improve programs.

Support employee lifecycle and People Operations needs, including immigration, contractor management, offboarding, exit interviews, policy and handbook updates, and other recurring or emerging priorities.

Develop and continuously improve People processes, standard work, documentation, templates, employee resources, ownership models, and escalation paths.

Review existing processes with a continuous-improvement mindset, identifying friction, inefficiencies, and opportunities to create more scalable and consistent experiences.

Use employee feedback, case trends, program results, and operational data to identify patterns and translate insights into meaningful improvements.

Support HR systems and technology enhancements, including change management and adoption of new tools and ways of working.

Identify and implement opportunities to use AI, automation, and technology to improve People service delivery, reporting, employee experience, and team capacity while maintaining appropriate privacy, data security, and human oversight.

Stay current on relevant employment laws, regulations, and People practices to help ensure policies and processes remain compliant, practical, and consistently applied.

Collaborate proactively across the broader…