Generalist

CBRE DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world’s technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle;

from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.

As a CBRE People Generalist, you’ll be responsible for supporting various human resources initiatives, policies and procedures. You will also provide conflict resolution services and communicate People/HR programs and policies.

This job is part of the People Strategy and Operations function. They are responsible for the design, execution, and monitoring of human resource programs and policies.

• Act as primary point of contact for all Sedgwick-related requests and cases.
• Partner with Sedgwick to administer:
  • Family and Medical Leave Act (FMLA)
  • Americans with Disabilities Act (ADA) accommodations
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Paid parental leave
  • Personal and military leaves of absence
  • Workers’ compensation claims
• Review and coordinate leave and accommodation requests, ensuring timely communication and resolution.
• Advise employees and managers on leave policies, procedures, eligibility requirements, and return-to-work processes.
• Maintain confidential employee records and ensure compliance with HIPAA, FMLA, ADA, state leave laws, and other applicable regulations.
• Oversee HR transactions related to onboarding of new employees, status changes for existing employees, and terminations of employees.
• Pulling together data and reports for peer reviews.
• Coordinating the processing of forms, offer letters, and processing bonuses.
• Prepare reports and data to present to other areas of the business.
• Manage unemployment claim inquiries and background check adjudication requests.
• Communicate company and government rules, regulations, and procedures and the need for compliance with management and employees.
• Stay current on federal and state employment laws.
• Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince, to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

• Bachelor's Degree preferred with 2-5 years of relevant HR experience. In lieu of a degree, a combination of experience and education will be considered.
• Strong knowledge of FMLA, ADA, workers’ compensation, disability programs, and leave management practices.
• Experience managing Sedgwick cases or working with a third-party leave administrator.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, PowerPoint, SharePoint, Outlook, etc. Power BI preferred.
• Ability to manage sensitive employees matters with professionalism and confidentiality.
• Experience working in a high-volume, fast-paced operational environment.
• Understanding existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience…