Learning and Development Coordinator

Salary: $65,000 - $85,963

Join the team dedicated to providing affordable housing solutions across North Texas. At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the Learning and Development Coordinator, you play an important role in helping us fulfill this mission by coordinating employee learning and development programs including new hire and onboarding.

This role is responsible for designing and delivering curriculum and learning materials and for managing all phases of training. Continually identify training and development opportunities, and continuing education programs to maximize employee job success and career trajectory.

DHA, Housing Solutions for North Texas Learning and Development Coordinator

Salary: $65,000 - $85,963

Join the team dedicated to providing affordable housing solutions across North Texas. At DHA, Housing Solutions for North Texas, our mission is to provide quality, affordable housing and access to supportive resources across the region. As the Learning and Development Coordinator, you play an important role in helping us fulfill this mission by coordinating employee learning and development programs including new hire and onboarding.

This role is responsible for designing and delivering curriculum and learning materials and for managing all phases of training. Continually identify training and development opportunities, and continuing education programs to maximize employee job success and career trajectory.

Enjoy these benefits when you join the DHA team!

• Flex Work: 4.5 or 4-Day Work Week
• Paid Time Off + 12 Paid Holidays
• Retirement Plan with 5% Employer Contribution & 457(b) Deferred Compensation Plan
• Tuition Reimbursement
• Employee Assistance Program:
  Financial, Legal, Mental Health and Counseling
• Medical, Dental and Vision Plans
• Section 125 Pre-Tax Cafeteria Plan
• Health Savings and Flexible Spending Accounts
• Term Life Insurance:
  Short- and Long-term Disability Plans

• Design, develop, coordinate, and maintain role-based curriculum, learning pathways, onboarding programs, and continuing education opportunities for employees.
• Translate technical business processes, policies, software applications, and operational workflows into engaging instructor-led and self-paced learning experiences.
• Partner with Business Process Analysts, department leaders, and subject matter experts to understand workflows and operational requirements.
• Participate in software implementations, system enhancements, and vendor demonstrations to develop training materials supporting organizational readiness.
• Learn new software applications and business processes quickly to effectively educate employees.
• Develop job aids, quick reference guides, videos, simulations, knowledge articles, and learning resources.
• Evaluate training effectiveness through assessments, observations, surveys, and performance metrics.
• Identify opportunities to improve operational processes through employee feedback and training observations.
• Coordinate DHA University learning initiatives, other learning management systems and maintain training records.
• Support compliance, regulatory, and PHA-specific training requirements.
• Track employee participation, course completion, certifications, and regulatory compliance requirements.
• Evaluate training effectiveness through assessments, observations, surveys, coaching sessions, and performance metrics.
• Assist in establishing DHA University standards, learning pathways, competency models, and professional development initiatives.
• Utilize emerging technologies and digital learning tools to improve employee learning experience and organizational effectiveness.
• Perform other related…