ServiceNow Developer

Job Title:
Service Now Developer

Location:
Hybrid Schedule 3x per week onsite - Dallas/Plano, TX or Bothell, WA

Duration: 12+ months

Quick hits for sourcing:

Change Management CI/CD automation

Service Now developer with 5+ years experience developing and implementing ITSM change management solutions on the Service Now platform.

• ITSM Implementator
• CAD certification
• Solid JavaScript experience

Here is the full description:

We're looking for an IT professional to join a Dev Ops team supporting multiple Service Now environments. Members of the platform support team are responsible for the overall health and performance of the platform including incident and problem remediation; cloning, patching, and upgrades; application development in support of user task automation; and tier 3 level support assistance for both the platform operations tier 1 and 2 teams as well as other implementation and development teams.

Applicants should have a Bachelor's of Science degree in Computer Science, Computer Engineering, or a similar course of study and are required to have achieved Service Now's Certified System Administrator (CSA) certification. Applicants will ideally also have achieved one or more Certified Implementor certifications. Certified Application Developer (CAD) certification is very strongly desired.

Applicants should have a solid understanding of the following Service Now applications, modules, technologies, and functionality

• IT Operations Management (ITOM)
• IT Service Management (ITSM)
• Project Portfolio Management (PPM)
• Hardware and Software Asset Management (HAM & SAM)
• Configuration Management Database (CMDB)
• Common Services Data Module (CSDM)
• Service Now scripting using Java Script
• MID server management
• Single Sign-On (SSO) configuration using both LDAP and SAML technologies
• HW and SW Asset Discovery
• Common NOW development components including data sources, transforms and RTE, Integration Hub ETL Flow Designer, script includes, scoped applications, update sets, Delegated Development, etc...
• Common user access tools such as ACL's and Data Filters

Applicants will also be expected to have knowledge of and experience with the following non-Service Now technologies and processes

• Basic Linux or Unix familiarity including basic shell scripting (Bash, CSH, etc...) and common tools such as vi/vim, grep, sed/awk, etc...
• Basic Windows administration including Power Shell and/or batch scripting
• JavaScript, HTML, AJAX, XML, REST, JSON, SOAP, and related web technologies including common API methods and design patterns
• Basic networking and firewall technologies
• Agile software development methodology (SCRUM)
• ITIL and ITSM certification or similar experience