Integrations Specialist

Meal Suite
, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 200+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end food service technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.

We’re looking for our next industrious and innovative Integration Specialist to join our Integration Services team. Reporting to the Director, Data Integrations, you’ll be a critical part of accelerating implementations, protecting our partnerships, and ensuring that General Ledger interfaces are delivered on time, all while supporting growth opportunities in financial integrations.

• Own project cycles and deliverables – Oversee projects spanning the entire cycle from discovery to post-go‑live monitoring.
• Be an expert troubleshooter – Support existing integrations and triage support tickets to fulfill initial response and target closure times.
• Improve internal processes – Share your knowledge and expertise with the team by maintaining our existing playbooks and user documentation and augmenting them with new process improvements.
• Collaborate cross‑functionally – Communicate with stakeholders, gather project and document requirements, and keep external stakeholders in the loop with continuous project updates as necessary.
• Enable the internal operations team – Keep everything above board by continuously maintaining our internal tools and keeping operations steady.

• I have hands‑on experience integrating financial systems and POS platforms, including setup, configuration, and troubleshooting.
• I have knowledge of JavaScript, SQL, or similar scripting languages for automations and custom data transformations.
• I am familiar with integration patterns, middleware concepts, and secure connectivity protocols like VPN, SFTP, and API authentication.
• I gained my knowledge through 3+ years of direct experience in data mapping, validation, interface configuration, and delivering end‑to‑end integrations—especially in financial or retail environments.
• I have experience leading projects from discovery through go‑live, ensuring smooth integrations for ERP/accounting platforms such as Yardi, Quick Books, Sage, Net Suite, or similar systems.
• I’m familiar with General Ledger coding, financial workflows, and have a working knowledge of POS integration best practices and basic network troubleshooting.
• I excel at analyzing and resolving complex integration issues, thinking critically under pressure, and ensuring data integrity across systems.
• I thrive on continuous learning, staying ahead of evolving integration patterns and emerging technologies.
• I’m extra passionate about collaboration, translating technical concepts for non‑technical stakeholders, and driving successful outcomes as part of a team.
• I have a proven ability to be adaptive and flexible, especially when it comes to shifting priorities and evolving healthcare requirements.
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA (and Vietnam if required for role).
• I thrive in an agile environment that is constantly changing and encourages team members to collaboratively collaborate and communicate.
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills.

• We are passionate people that care about others. The heart of what we do comes down to our mission to deliver smiles and satisfaction to the continuum of care through an all‑in‑one food‑service management technology.
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust…